Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,632 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Absolutely love my pot. It looks so nice in the living room. It came well protected and fairly quickly so I will be back to buy more.”

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Posted 7 months ago

“Very nice basket, which we use for a plant and it looks pretty”

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Posted 7 months ago

“I love my pots from Hortology - I'm up to 18 so far! They are interesting in themselves and elevate the look of my houseplants, and everyone who visits my house asks me where I got them from.”

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Posted 7 months ago

“Really well packaged beautiful pots. Great quality and the communications and costume service is really good too”

Hortology 5 star review on 10th May 2024

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Posted 7 months ago

“I use them because I like the colour and design of their outdoor pots. They look like terracotta (nice muted subtle tones) and slate but they are not. They have a sophisticated look to them and a fine edge which is very appealing. They are perfect.”

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Posted 7 months ago

“Very impressed! Packaged excellently, beautiful product. Not much else to say but thank you.”

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Posted 7 months ago

“The plant arrived intact and I hope I can stop this one (my third) from rotting. Advice has been forthcoming when requested. Good service. Many thanks”

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Posted 7 months ago

“Beautiful plants & excellent customer service. Will definitely order from them again. Thank you so much Hortology, I will certainly recommend you to friends & family.”

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Posted 7 months ago

“A fast delivery and good service just what I wanted”

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Posted 7 months ago

“Really good communication, really happy with service & product”

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Posted 7 months ago

“Plants arrived quickly and in perfect condition!”

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Posted 7 months ago

“Hortology are very consistent, orders arrive quickly, email support is really good and the products are high quality every time”

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Posted 7 months ago

“Excellent packing especially as I had pots that could easily break”

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Posted 7 months ago

“Plants arrived quickly and were very well packaged. Plants and planter are wonderful”

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Posted 7 months ago

“Not bought any plants so far but beautiful plant pots. Happy with my purchases so far!”

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Posted 7 months ago

“Efficient and careful delivery of 2 amazing indoor plant pots. They look fab as a pair, grouped large and medium, side by side!! Thank you Hortology 😁👍”

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Posted 7 months ago

“Quick and efficient, with excellent packaging”

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Posted 7 months ago

“Plants excellent. Arrived very securely packaged but without wasteful excess packaging. 10 days on and plants still look pristine. The plant pots are ordinary but exactly as shown in photos, so I'm happy. Arrived day after ordering which I thought was amazing for sending plants.”

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Posted 7 months ago

“I ordered 2 indoor plant pots ; one in orange and one in turquoise. They are both absolutely beautiful . As well as emphasising the colours in my plants , the pots themselves bring a fabulous addition to the room. They arrived well wrapped and protected from damage in packaging that can be recycled. Will definitely use Hortology again. Thank you”

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Posted 7 months ago

“Very prompt delivery. Three ceramic pot holders which lived up to expectations. Very happy.”

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Posted 7 months ago

Hortology is rated 4.8 based on 8,632 reviews