Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,704 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

813

Anonymous

Anonymous // 01/01/2019

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“Fantastic quality. Beautiful pots.”

Hortology 5 star review on 24th November 2023

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Posted 1 year ago

“My first time using Hortology and I was very impressed. My Snake Plant was in excellent condition and the packaging was really effective in protecting the plant in its box. Given the size of the specimen, it was great value for money compared to smaller specimens seen in garden centres.”

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Posted 1 year ago

“Ordered a pot and supplements for my plants. After applying supplements my plants look much healthier. Pot was very nice, the only problem is internet part ordered with the pot for putting plat is much smaller than the pot.”

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Posted 1 year ago

“What great pots. Delivered promptly and very well packed. Will be back.”

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Posted 1 year ago

“Great plants, arrived quickly and nicely packed and in perfect condition. For someone like me who can kill a cactus, it's great that there is specific information on the website about the amount and type of sun and frequency of watering. Will purchase again soon.”

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Posted 1 year ago

“Great experience from start to finish. Arrived in plenty of time. Only issue was a damaged box and a crack in the nursery pot and the soil was bone dry. Otherwise, will packed. Not Horologys fault that DHL are clumsy with parcels.”

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Posted 1 year ago

“I have ordered pots and plants from hortology on several occasions now. I have consistently received high quality items. Communication is good. Hortology is my go to place now. Hence 5 stars .”

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Posted 1 year ago

“Beautiful planter, unique and special in design, packaged wonderfully and communication from outset clear. Would consider buying plants next time, knowing care in product and quality of delivery.”

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Posted 1 year ago

“Quick delivery. Well packaged. Love my bright orange pot.”

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Posted 1 year ago

“Beautiful interesting plant, packaged really well. Undamaged and very healthy looking. Signed for delivery.”

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Posted 1 year ago

“I am so pleased with my curly spider plant and the great service from Hortlogy. My plant arrived in excellent condition and it's been thriving since its arrival. Thank you!”

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Posted 1 year ago

“Great service, fast turnaround love the plants”

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Posted 1 year ago

“Excellent service. Quality goods . My go to company for plant pots.”

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Posted 1 year ago

“Love my plant pot. Great quality, Great size perfect for my cheese plant. Hortology recommended pot insert and growing pot to fit perfectly when I was ordering. Arrived in damaged and packaged well and all recyclable too.”

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Posted 1 year ago

“I had been trawling the garden centres for a bowl planter for my plant which had outgrown its pot. I reluctantly searched on line as I thought I really wanted to see what I was buying. The Hortology site came up and I found lots of options. I wasn’t sure about the liners, so I emailed and got a response within hours. Overall a very efficient, professional experience. My plant is very happy in its new pot. Would definitely use again.”

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Posted 1 year ago

“My plant was smaller than I'd realised, so I thought a little bit expensive. However plant was healthy, and I've been looking after it.”

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Posted 1 year ago

“The staff at Hortology were lovely to deal with when I wasn’t sure what plant was best to buy. The plant that I bought was carefully packaged and looked great. And their courier service kept me updated throughout the delivery process. I would definitely recommend them and will be using them for future plant purchases!”

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Posted 1 year ago

“massive choice of design, colour and sizes. easy to use website. prices cheaper then most shops”

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Posted 1 year ago

“Excellent service, delivered on time and exactly what was ordered - good job thanks.”

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Posted 1 year ago

“Good service. Quick delivery. I qould recommend”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,704 reviews