Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,715 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Quick, great service and lovely products. Super satisfied.”

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Posted 3 years ago

“Great bowl - now the centrepiece of the dining room table.”

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Posted 3 years ago

“I found the customer service to be excellent and very thorough regarding my choice of pots to suit the plants ordered. The plants themselves were in excellant condition and very well received as a gift. Above all I like to trade locally and this company are not far from my home.”

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Posted 3 years ago

“Great prices, came really quickly and well packaged!”

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Posted 3 years ago

“My plant arrived with damaged leaves. It was not dead but probably it would take a few months to recover and to look good. This was addressed by the customer service and they sent another plant straight away. The second plant arrived in perfect condition, very healthy and beautiful. I am very impressed with this company and will buy again!”

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Posted 3 years ago

“Perfect plant,arrived fast and safe”

Hortology 5 star review on 10th July 2021

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Posted 3 years ago

“Shipping was cheap for next day, and the plants were in excellent condition with no damaged leaves. Couldn't be happier.”

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Posted 3 years ago

“Good choice of plants, reasonable prices and quick delivery.”

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Posted 3 years ago

“Plant arrived quickly and well packaged. Really healthy specimen. New home gift for son and he was delighted”

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Posted 3 years ago

“So happy with my new plant babies!!”

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Posted 3 years ago

“The pots we ordered were gorgeous and did out plants proud. They came a lot quicker than expected. Excellent service. Would certainly recommend to people and will be using them again.”

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Posted 3 years ago

“Really amazing experience buying plants from them. They went beyond to send the plants in time for my friend’s bday. The plants arrived in great condition. I highly recommend 💚”

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Posted 3 years ago

“I purchased a large golden barrel cactus it was very healthy and vigorous. Delivery was prompt.”

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Posted 3 years ago

“Wonderful plants, delivered on time and in very good condition”

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Posted 3 years ago

“Used Hortology to send a gift to a friend recently — it arrived promptly, was beautiful, and customer service was excellent!”

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Posted 3 years ago

“The plants arrived in perfect condition. They were extremely well packaged to prevent damage and were dispatched very promptly. The plants were lush, green and thriving. I shall do my best to keep them that way!”

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Posted 3 years ago

“Thank you for on time delivery”

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Posted 3 years ago

“I ordered a large money tree plant for a friend's birthday. It arrived to her directly, quickly , andin perfect condition with clearly well thought out packaging. She send me a photograph of the plant and the pot I also ordered. It looked beautiful. I would certainly use this website again for any friend or family member who might like a houseplant. Or treat myself!”

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Posted 3 years ago

“Excellent choice of plants and pots.”

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Posted 3 years ago

“Excellent quality and service. Plants arrived very promptly, well packaged and in excellent condition. This is my third purchase from Hortology, plants all thriving well and lovely collection of pots, highly recommend.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,715 reviews