Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,718 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the color of the pot which blends well with the decor. We have to repot the Yucca plant from the existing pot as the base diameter of the new pot is too small (we have to drill holes at the bottom).”

Hortology 5 star review on 16th May 2021

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Posted 3 years ago

“I ordered 2 palm indoor plants. Good delivery dispatch and kept informed through courier texts. The plants arrived safely and were well packaged to ensure least damage in transit. The plants were healthy and height that was paid for. They have settled in their new home and thriving. I was very dubious of ordering online but would definitely recommend company and the care they take to ensure plants survive the transit. Would definitely buy from them in the future.”

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Posted 3 years ago

“We ordered a glazed pot and it was delivered very promptly. Far better than is available in the DIY stores and we're very pleased with it”

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Posted 3 years ago

“We were so looking forward to our Hortology pots arriving and when they did we were delighted with them. We chose three different styles and each pot is beautiful and makes a lovely addition to our home. It was great to have such a choice of sizes and styles too so was able to pick the perfect pot to complement our plants They arrived swiftly and were very well packaged. Well Done Hortology,”

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Posted 3 years ago

“Beautiful plants & pots so pleased with them. Excellent service about to make another order.”

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Posted 3 years ago

“Very pleased with my order”

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Posted 3 years ago

“Bought two lovely pots for my house plants, which are solid and good quality. They arrived promptly and were very well packaged using sustainable materials. Very pleased.”

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Posted 3 years ago

“Absolutely great service. Plant arrived safely, healthy and undamaged. Would recommend Hortology to all .... they keep their pledge to provide great service.”

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Posted 3 years ago

“The plants are lovely and as described. It would have been 5 stars if the packaging had been better. They arrived messy, had to clean soil off the plant leaves and top up the pots a bit.”

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Posted 3 years ago

“Beautiful plants, well protected on delivery.”

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Posted 3 years ago

“I ordered 3 plants, they came very well packaged/protected. The plants were in beautiful condition and I can’t wait to order again.”

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Posted 3 years ago

“Gorgeous plants, arrived very well packaged and looking healthy, doing well so far. Very competitively priced as well, and delivery was in a timely manner. Will definitely be buying from them again in future.”

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Posted 3 years ago

“Very fast delivery and lovely big healthy plants”

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Posted 3 years ago

“Recipient was over the moon! Super delivery, thanks so much.”

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Posted 3 years ago

“Delivery was quick - the plants were in amazing health and packaged very well. I would 100% recommend and will be ordering from them again”

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Posted 3 years ago

“I’m really happy with my blue star fern and pot that I got from Hortology. Communication was good with delivery and the plant arrived safe and sound. Hoping he’ll be happy in my bathroom 😊”

Hortology 5 star review on 14th May 2021

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Posted 3 years ago

“The plant is lovely, arrived very well packed and very quickly too. Will definitely use again”

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Posted 3 years ago

“Amazing! Product came swiftly, packaged in all (bar sellotape to hold in place) recyclables, my strong of hearts is thriving! Grown 1” in a week😍”

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Posted 3 years ago

“Easy website, lovely product and prompt delivery”

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Posted 3 years ago

“Beautiful plant, exactly what I wanted!”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,718 reviews