Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,670 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,670 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 9th January 2025

805

Anonymous

Anonymous // 01/01/2019

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“Plants and products are always as described and of good quality. My delivery was despatched a few days late so they weren’t delivered during a cold snap, an extra level of care to make sure the plants arrived healthy.”

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Posted 1 month ago

“Always happy with the service, communication and delivery”

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Posted 1 month ago

“Funky plant pots that have brightened up my house!”

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Posted 1 month ago

“The ceramic plant pots were top quality. They were excellently packed and delivery was quick”

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Posted 1 month ago

“Was told it was going to be delivered 3 days ago still not here”

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Posted 1 month ago

Hi Ryan, Thank you for your order and review. We are so sorry to hear that your order has not yet arrived with you. We have reached out directly to resolve things with you. Kind Regards Your Hortology Team

Posted 1 month ago

“Lovely pot, the sizes are perfect. I love the matt look of these pots. Work perfectly on the floor or on a shelf, and the look great with my turquoise Iris pots too.”

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Posted 1 month ago

“Great customer service and speedy delivery”

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Posted 1 month ago

“Good quality product well packaged will buy again from this site”

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Posted 1 month ago

“was given a voucher as a present for £25, its hard to find a decmt plant for this price plus postage is another £5 . My local nursury has an excellent house plant section , same plant was basically half price. Nice plants but far too expensive.”

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Posted 1 month ago

“Very good range of plants and pots, always well packed.”

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Posted 1 month ago

“Beautiful plants and pots with excellent customer service as always.”

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Posted 1 month ago

“Healthy, good size, beautiful plants; exquisitely wrapped. Speedy and efficient delivery.”

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Posted 1 month ago

“Lovely stylish pottery vase and well priced . Will order again”

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Posted 1 month ago

“Great pot and really well packaged. Also, great website which gives all the info and more you need to deicide. Very imppresive”

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Posted 1 month ago

“Great website, products and service. Items arrived quickly and were very well packaged. Very happy with purchases.”

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Posted 1 month ago

“I love everything Hortology sells! It’s my hobby to go on the website every day and look at everything I want for my house”

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Posted 1 month ago

“Aesthetically pleasing and sturdy plant pot”

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Posted 1 month ago

“The pot came in good time and in good condition. I don't have any other experience with Hortology, apart from the barrage of marketing emails received from the moment I placed the order. I did not appreciate this.”

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Posted 2 months ago

“Good service. Looked everywhere for this spray and it was cheapest on this website. Came very well packaged, will definitely buy again!”

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Posted 2 months ago

“Great online service, accurate description, fast shipping, good communication, good price.”

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Posted 2 months ago

Hortology is rated 4.8 based on 8,670 reviews