Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,728 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,728 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

818

Anonymous

Anonymous // 01/01/2019

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“Absolutely in love with my purchase!!! It is currently my fav plant i own♥️♥️♥️ The delivery & packaging were spot on.”

Hortology 5 star review on 4th December 2020

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Posted 4 years ago

“First time shopping at Hortology. Supber products, superb service. What more can you say?”

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Posted 4 years ago

“beautiful plant and couldnt have been packaged better, it arrived in such good condition. deffinatly buying again from hortology”

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Posted 4 years ago

“Plants are lovey, well packaged and arrived in good time, thanks!”

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Posted 4 years ago

“I love this company. All the plants I’ve purchased to date( which are a lot) came well packaged, were healthy on delivery and have remained so.! I especially appreciate the guidance as to plant pot size for whatever plant you’re purchasing! Thank you hortology!”

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Posted 4 years ago

“Beautiful plants very quickly and safely delivered and lovely pots to put them in.”

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Posted 4 years ago

“I love the pots from here, the process was easy and efficient to for them to be ordered and delivered. The pots are stylish and seem very durable.”

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Posted 4 years ago

“Great plants, even though my peperomia was delivered outside its pot and with leaves broken down. It’s still struggling but I believe I can save it.”

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Posted 4 years ago

“It’s great and very good plants and pots”

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Posted 4 years ago

“More than pleased with our purchase, a Dracena Fragrans, lemon and lime. It is happy installed in its new pot in our lounge, and looks lovely. Service from ordering to delivery was first class, friendly and very professional. Thanks. I know where to come for excellent plants!”

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Posted 4 years ago

“Perfect package. I will order more.”

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Posted 4 years ago

“Fantastic healthy, shiny plant received, well packaged.”

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Posted 4 years ago

“The shopping experience was good and my purchases arrived quickly and carefully packed. Unfortunately the plant misting sprayer only worked for a couple of days and now it won’t spray any more.”

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Posted 4 years ago

“Great experience, website was really easy to use and great value Will definitely use again”

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Posted 4 years ago

“Bought as a gift for my brother and he loved it!”

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Posted 4 years ago

“Wonderful service - lots of help and advice when needed, and first class packaging of plants and pots.”

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Posted 4 years ago

“Beautiful Plant superbly wrapped arrived safe and healthy .... will definitely use Hortology again”

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Posted 4 years ago

“Product exactly as described, arrived before the promised date and does what I wanted.”

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Posted 4 years ago

“Very good service and product”

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Posted 4 years ago

“Good clear information about each plant. Easy to find right plant for right place. Looking for a pet- friendly air filtering small houseplant I bought a spider plant as a gift & recipient says he loves it.”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,728 reviews