Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,707 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Great...... Really pleased with my order.....Thank you”

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Posted 2 years ago

“I was astonished when a beautiful glossy plant arrived the day after I had ordered it - especially as it was a Saturday! Excellent service, gorgeous plants!!”

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Posted 2 years ago

“I’ve bought plants and pots from Hortology over the past couple of years. Outstanding quality. I love my house plants and the pot I recently purchased is excellent value for money and beautiful!”

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Posted 2 years ago

“The pots are colourful, solid and huge - bigger than I expected despite the sizing information because they have thick walls. The plants will love them, I am concerned about the weight on the floorboards so I expect that they will remain outside for an apricot and a lemon tree to grow in. It was a bit of a wait before delivery but the driver was very kind and helped me check that there was no damage despite cars being held up in the lane.”

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Posted 2 years ago

“Excellent. I had E mailed asking which plants were safe, as I have two VERY adventurous cats. They were SO helpful and I now know 'cat friendly' plants which is excellent. Thank You”

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Posted 2 years ago

“Good communication, efficient delivery and item as advertised.”

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Posted 2 years ago

“Arrived quickly and well packaged ! No damage to the plants !”

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Posted 2 years ago

“Quick, reliable delivery and a great moneytree!”

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Posted 2 years ago

“I've been using Hortology to buy soil for my indoor plants for years. They are efficient with delivery, the quality of their product is excellent and my plants thrive. I would not even consider going anywhere else. Thank you!”

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Posted 2 years ago

“Very reliable.”

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Posted 2 years ago

“Every thing was great. Fantastic products and really good price. Thank you”

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Posted 2 years ago

“Bought my son a plant for his birthday ordered a pot as well they emailed me to say I had ordered the wrong size pot, they changed my order and he loves it great customer service will definitely be using them again.”

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Posted 2 years ago

“Easy website to use, Ecellent selection of plants. And pots. Quick delivery with regular updates.”

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Posted 2 years ago

“Rhipsalis crispata and grey pot cover Ordered as a treat to myself, delivery was around 3 days and both plant and pot were well wrapped and in great condition. Would order from Hortology again.”

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Posted 2 years ago

“Great plants and super value for money. I have had hortology some plants for a long time - they are high quality and they definitely last”

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Posted 2 years ago

“Lovely pot! Excellent customer service. Good communication. Despatched promptly. Item expertly-packaged. Like the varied selection of plant pots on offer. Will buy from Hortology again. Definitely recommend !!”

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Posted 2 years ago

“Quick delivery and quality material. Would recommend”

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Posted 2 years ago

“Lovely healthy plants. Well packaged and quick delivery.”

Hortology 5 star review on 16th September 2022

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Posted 2 years ago

“Great plant, great pot and the whole delivery was very straightforward”

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Posted 2 years ago

“Beautiful plant, and fast delivery.”

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Posted 2 years ago

Hortology is rated 4.8 based on 8,707 reviews