Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,726 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“Plants were delivered in good condition and am pleased with the quality :)”

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Posted 4 years ago

“Bought a beautiful staghorn fern which was much larger than I expected for the price. Very well packaged and arrived very quickly. Will be shopping with Hortology again!”

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Posted 4 years ago

“Really nice quality healthy plants, well packaged and great price for the size.”

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Posted 4 years ago

“Well packaged and quick delivery.”

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Posted 4 years ago

“Very pleased with the quality of the plant and was impressed by the care taken over the packaging to ensure the plant arrived undamaged”

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Posted 4 years ago

“I used Hortology for the first time recently purchased 3 small trailing house plants after being inspired by Gardeners World, delivery was swift, nicely and safely packaged and plants were good quality and good condition, I’ve had them a few weeks now and they’re all settling in and starting to grow nicely, will definitely use again for my next green fix and would recommend”

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Posted 4 years ago

“Beautiful plants received in perfect condition”

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Posted 4 years ago

“Excellent quality plants, well packaged and speedy delivery. What more can I say.”

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Posted 4 years ago

“Very easy order process, good information of sizes of plants and pots which was very helpful.”

Hortology 5 star review on 28th January 2021

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Posted 4 years ago

“Plants exceeded expectations! Packaging was great and would definitely buy from this firm again.”

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Posted 4 years ago

“Very quick and plants are great”

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Posted 4 years ago

“Excellent service and good quality. Better than expected for the price and just what we were looking for. Thank you”

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Posted 4 years ago

“Love the pot I bought! My flower loves it too)”

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Posted 4 years ago

“Great plant and good value for money.”

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Posted 4 years ago

“The items were well packed and delivered on time, and the vases were as described in the photos. I would certainly order from Hortology again.”

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Posted 4 years ago

“My plant and plant pot are good quality. They were extremely well packaged and completely intact.”

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Posted 4 years ago

“Lovely pot just the job for my kumquat tree”

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Posted 4 years ago

“The flowers pots are great , they were a present and he was very pleased with them Thank you.”

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Posted 4 years ago

“I love this vase and works perfectly in my bay window. Was packed really well so no damage on arrival. Julie W”

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Posted 4 years ago

“I’ve used Hortology a few times now. During the last order a pot had broken in transit but they had a replacement with me within a couple of days. I’m sure I’ll be using them again.”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,726 reviews