Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,737 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“I've bought lots of plants from Hortology over the past 18 months or so, and they've all been of excellent quality. They arrive quickly, so transit doesn't cause them too much of a shock. I really rate their pots as well. The prices are reasonable for the quality you get.”

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Posted 4 years ago

“The plants were delivered as expected in great condition with good packaging but not too excessive.”

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Posted 4 years ago

“My order arrived promptly and was well packaged. The plant matched the description perfectly - I'd definitely shop with Hortology again”

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Posted 4 years ago

“Amazing pot! Peace lily loves it too.”

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Posted 4 years ago

“Beautiful plant pot, very good quality. I am about to purchase the second one.”

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Posted 4 years ago

“Lovely indoor planters make my plants look beautiful”

Hortology 5 star review on 15th November 2020

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Posted 4 years ago

“Absolutely in love... making all my little jungle dreams come true”

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Posted 4 years ago

“The plants I purchased from Hortology look healthy. They are thriving now. They were delivered with care. The quality of service and products are superb. I’m very satisfied.”

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Posted 4 years ago

“We have ordered a number of pots rom Hortology and are really pleased with all of them. Really nice pots and really fast efficient service. Would highly recommend”

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Posted 4 years ago

“The pot took a little time to arrive but I am very pleased with the pot. It is light and has a good system for watering indoors or outdoors.”

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Posted 4 years ago

“I bought two small plant pots and absolutely love them. They’re great quality at a reasonable price and look lovely- perfect for my jade plants! 🌱 Will definitely be buying from Hortology again.”

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Posted 4 years ago

“Prompt service and site is easy to use”

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Posted 4 years ago

“Excellent service and plants are doing well”

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Posted 4 years ago

“Bought a string of pearls and some beautiful plant pots, everything was delivered in impeccable condition.”

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Posted 4 years ago

“Fast delivery. Lovely plants”

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Posted 4 years ago

“Fabulous healthy plant and really well packaged.”

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Posted 4 years ago

“Easy website articles as described when arrived”

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Posted 4 years ago

“1st time I have ordered from Hortoloy. I purchased 2 plant pots they came in good time & packaged well so no fear of breakages. Will definitely be ordering more from them in the future.”

Hortology 5 star review on 14th November 2020

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Posted 4 years ago

“Excellent product and very fast delivery. New plant pot looks fab!”

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Posted 4 years ago

“Plant not the size advertised. Price was left on the pot and in shop would have been a 3rd of the online price.”

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Posted 4 years ago

Hi Jason - Thank you for your comments. We are wondering if you are confusing us with another purchase. None of our plant pots have price tags on them as we only sell online and do not have a shop?

Posted 4 years ago

Hortology is rated 4.8 based on 8,737 reviews