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Hortology Reviews

4.8 Rating 8,702 Reviews
97 %
of reviewers recommend Hortology
4.8
Based on 8,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Anonymous
Anonymous  // 01/01/2019
Great selection of products, easy to navigate, and everything was delivered swiftly and as described. Very impressed.
Helpful Report
Posted 5 months ago
Plants arrived really well packaged upright in a box. The soil was still moist,, none had fallen out of the pot & the leaves were completely perfect & undamaged. Beautiful plants
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Posted 5 months ago
Beautiful vases. Dispatched very quickly. Will purchase again
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Posted 5 months ago
Probably won’t buy plants online again but everything else in order was fine
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Posted 5 months ago
Fantastic plants and pots. Great gift voucher to give as well.
Hortology 5 star review on 17th August 2024
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Posted 5 months ago
Excellent product, good quality, swift delivery and great packaging
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Posted 5 months ago
I love this company. Fabulous products, good delivery times! I’m unapologetically addicted! Would recommend…if you don’t mind becoming addicted too! 😉
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Posted 5 months ago
First time we've used Hortology, but with good prices, fast delivery and lots of paper packaging to ensure our pot arrived safely, we'll be buying again.
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Posted 5 months ago
I ordered a ZZ plant and shiny gold 'ryan' pot. Both were very well packaged and the plant is in lovely healthy condition. I ordered on a friday evening and it was delivered by the middle of the week. Will definitely be using Hortology in future and already recommended to my mother-in-law. 5 stars.
Hortology 5 star review on 15th August 2024
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Posted 5 months ago
Excellent communication throughout, item delivered earlier than anticipated in perfect condition.
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Posted 5 months ago
Product came is described
Hortology 5 star review on 14th August 2024
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Posted 5 months ago
Bought a cactus plant and graphite pot. Delighted with everything,will be a returning customer.
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Posted 5 months ago
Lovely plants, healthy and beautiful, actually larger than what we exected. And pots are stunning. So happy with the purchase!
Hortology 5 star review on 14th August 2024
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Posted 5 months ago
Over the past few weeks I have ordered several plants from this company - superb service, delivery is excellent - but I have to say their method of packing outshines any other company. Keep up the good work.
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Posted 5 months ago
A lovely site. The plants delivered in excellent health and the pots are beautiful. I will. Order again,
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Posted 5 months ago
Absolutely astounded with my purchase! I’m now mortified to say I never really had high expectations when buying plants online as previous experiences have resulted in stunted and wilting products but oh my… didn’t Hortology change that opinion! The plant was beautiful! So much larger than I expected and so well grown. It took a pretty thorough fight with some kitchen scissors the packaging was that secure, yet no broken stems or leaves when opened. I honestly could not recommended them more!
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Posted 5 months ago
The item was easily identified on the website, ordering process simple and delivery, even by 2nd class mail, was quick. Very pleased.
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Posted 5 months ago
Love your pots and styles and colours and it's great for buying really big pots too. Packaging is excellent which means no hassle once received. I would be happy if you keep your styles for as long as possible so I can upgrade as my plants grow!
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Posted 5 months ago
The plant pot was as described and delivered promptly.
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Posted 5 months ago
Nice pot, but doesn’t look exactly like image online
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Posted 5 months ago
Hortology is rated 4.8 based on 8,702 reviews