Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,718 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Very very happy with my beautiful pots and plants. Everything arrived safely. I will definitely order again from them.”

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Posted 3 years ago

“First class really healthy plants id have no worries ordering again, well done! Geoff”

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Posted 3 years ago

“Arrived well packaged in excellent condition.”

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Posted 3 years ago

“Very pleased, my purchase is so beautiful, came in very good condition. Thank you”

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Posted 3 years ago

“The plants arrived packaged really well and were shiny and healthy. Two weeks on, they are looking great. Would definitely recommend and will order again. Thank you!”

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Posted 3 years ago

“Great service well packaged items will use again for sure”

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Posted 3 years ago

“I don't usually "do reviews", but I just want to say that I was delighted with both of my new pots and the postage and packing of the items was excellent.”

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Posted 3 years ago

“Excellent selection of pots, found just what I was looking for. Quick delivery too.”

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Posted 3 years ago

“Well oackaged - very healthy”

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Posted 3 years ago

“Speedy and efficient service. Good communication throughout. Have used this company on a number of occasions and will continue to do so.”

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Posted 3 years ago

“Very pleased with my Pachira. Arrived well packed. Now repotted and doing well. Thankyou. Sandra”

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Posted 3 years ago

“I've shopped with Hortology a few times and have always had a good experience. The plants are always of excellent quality and the pots always well packaged. I've always received my order at the expected time. Highly recommended!”

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Posted 3 years ago

“The plant I ordered was gorgeous, it was for a birthday gift. I ordered a wrong pot for the plant initially and they contacted me to let me know. They were extremely helpful and kind. Great service as well as great products. I would definitely recommend Hortology & order from them again.”

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Posted 3 years ago

“Great quality plant and good price :)”

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Posted 3 years ago

“Fantastic got what I expected”

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Posted 3 years ago

“Well packaged. Plant looked healthy when it turned up and good size for the price.”

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Posted 3 years ago

“Really good quality pots, great customer service,”

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Posted 3 years ago

“Love the plants and service. Will definitely order again!”

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Posted 3 years ago

“Arrived ahead of schedule and in great condition. Better than expected!!”

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Posted 3 years ago

“Beautiful pot, came quickly and perfectly wrapped to ensure no damage. I will definitely use them in future. Thank you.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,718 reviews