Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,713 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 3 years ago

“Tried several garden centres for the right sort of plant for our hallway, choice was very limited. We looked at images of plants that would suit and found this one on Hortology. Very good price for the size and type of plant, it arrived only a few days later in really good condition, and we are really pleased.”

Hortology 5 star review on 22nd August 2021

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Posted 3 years ago

“Beautiful pots, healthy plants, quick delivery and good value for money. I would not hesitate to recommend Hortology :-)”

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Posted 3 years ago

“Pots arrived in perfect condition, lovely looking pots. Pots sit in a memory garden for my Husband, perfect choice, good price.”

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Posted 3 years ago

“Excellent service - the item I wanted was out of stock but Hortology contacted me as soon as they were available. Very quick delivery”

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Posted 3 years ago

“Thank you, I was really please with my plants and how they were packaged.”

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Posted 3 years ago

“Love my pot. Looks more expensive than it was in my opinion. Prompt delivery and we’ll packaged (all recyclable).”

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Posted 3 years ago

“Excellent plants, quick delivery.”

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Posted 3 years ago

“I have purchased plants from this site now few times now and I love it. The plants are heathy and well packed. Fast delivery”

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Posted 3 years ago

“Love all of the plants and the planters. I'll definitely be ordering again!”

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Posted 3 years ago

“Love this company! BEAUTIFUL healthy plants, easy to order and quick delivery. Thanks!”

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Posted 3 years ago

“Excellent quality pots and quick deliver. I will definitely use Hortology again.”

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Posted 3 years ago

“Ordered a couple of plants x they’re arrived very well packaged and looking lovely and healthy! I’m very impressed and will not hesitate to order from Hortology again 😊”

Hortology 5 star review on 19th August 2021

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Posted 3 years ago

“My plant arrived promptly and in excellent condition. Great service.”

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Posted 3 years ago

“Service was first-class and I’m absolutely delighted with my plant pot. It’s exactly as described - and a very high quality product. It looks beautiful in my conservatory! Thank you Hortology!”

Hortology 5 star review on 16th August 2021

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Posted 3 years ago

“Beautiful, healthy plants. Extremely well packaged. Excellent delivery time. I will no doubt return for more. Thank you.”

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Posted 3 years ago

“Fast delivery and beautiful plant”

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Posted 3 years ago

“Always fast always perfectly packed! Will def shop here again.”

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Posted 3 years ago

“Easy to use website and helpful advice about plant care. Reasonable price and quick delivery. Plants arrived in great condition. Would use again and recommend.”

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Posted 3 years ago

“Quick delivery without any problems. The plant pots are more expensive than others but they look great and are worth the extra money. Recommended”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,713 reviews