Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,737 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Great range, really informative product descriptions, speedy shipping. Thanks Hortology!”

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Posted 4 months ago

“Beautiful healthy plant, packaged securely. Would definitely order from again”

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Posted 4 months ago

“Really good company to deal with.”

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Posted 4 months ago

“Amazing Product. Quick delivery. Lovely quality”

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Posted 5 months ago

“Lovely products delivered quickly and super well packaged. Thank you!”

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Posted 5 months ago

“Delivery was nicely secured. Soil was in good condition with no bugs in it.”

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Posted 5 months ago

“Beautiful plant pots and great communication from the admin team, thanks!”

Hortology 5 star review on 19th September 2024

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Posted 5 months ago

“Quick and efficient delivery. Plants were wet packed so none were damaged. Very healthy looking plants which filled the pots.”

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Posted 5 months ago

“Love the plant pot it’s solid and just the right size. The website is fantastic for advice on plants and growing conditions as well as lovely pots and plants to buy. A must for any houseplant lover.”

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Posted 5 months ago

“Excellent quality and colour”

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Posted 5 months ago

“My plant arrived SO well packaged! Absolutely beautiful plant in such great condition. I am very impressed with this supplier and on my experience, I would thoroughly recommend. Thank you Hortology.”

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Posted 5 months ago

“I ordered two large indoor plant pots - they arrived quickly and very well packaged. The pots are beautiful. I'll definitely be ordering some more soon.”

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Posted 5 months ago

“It was my first time ever to buy plants online and it was with Hortoloy, I was adamant at first to buy online but when I received my delivery , it was in a good cindition and packaging was really safe and secured, I was happy to received the plants I bought .”

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Posted 5 months ago

“I loved my fabulous Ryan indoor pot. Great customer service and very speedy dispatch. Thank you”

Hortology 5 star review on 15th September 2024

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Posted 5 months ago

“Great service and a lovely plant!”

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Posted 5 months ago

“Beautiful plant pot. Pictures are an accurate representation. I’d definitely buy more from Hortology.”

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Posted 5 months ago

“Lovely pots that are well delivered.”

Hortology 5 star review on 12th September 2024

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Posted 5 months ago

“Speedy delivery and stylish pot”

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Posted 5 months ago

“Excellent products arrived very well packed. Delighted with my order.”

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Posted 5 months ago

“Quick delivery and the liner as described. Happy with my order!”

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Posted 5 months ago

Hortology is rated 4.8 based on 8,737 reviews