Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,726 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“Great products, well packages and like description. Best place for plant pots”

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Posted 4 years ago

“My orders arrived swiftly and well packed. I am delighted with the products and will definitely recommend Hortology”

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Posted 4 years ago

“I am very happy with my beautiful healthy cycas plant. It makes me very happy to know that I have a plant that was around when dinosaurs first appeared. Now keen to order more of your wonderful plants, hydroculture is a brilliant system.”

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Posted 4 years ago

“Arrived on time well packed and safely delivered in one piece. Quality product worth the money. Would recommend to anyone. Brilliant, thank you.😬”

Hortology 5 star review on 10th December 2020

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Posted 4 years ago

“Ordered a large plant pot. It arrived in a sturdy box and with more than ample packaging. Very happy with the delivery time also. Excellent transaction”

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Posted 4 years ago

“Fantastic team, great service and great quality!”

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Posted 4 years ago

“Amazingly friendly and effective customer service!! Will definitely use again!”

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Posted 4 years ago

“Pots were as described and great quality. Quick delivery. Highly recommend.”

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Posted 4 years ago

“The plants arrived safely and were in excellent condition. They still are and we love them.”

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Posted 4 years ago

“Great plant pot and good service !”

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Posted 4 years ago

“Received an evoucher for my birthday and chose Aloe Vera Cosmo, pot and liner. Received well wrapped though plant was out of the pot but thankfully undamaged. Put that down to the courier. However knocked off a star because of it. Really pleased with quality and size.”

Hortology 4 star review on 9th December 2020

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Posted 4 years ago

“Brilliant service. My plant arrived on time and I adore her. She’s really healthy months on.”

Hortology 5 star review on 9th December 2020

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Posted 4 years ago

“My friend loved her present of a beautiful plant and pot”

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Posted 4 years ago

“Plants arrived in exceptional condition. I have never seen such careful packaging, the plants were kept in place by intricate use of tape and boxes, such that I just had to lift them out, snip away the packaging and the stems, foliage and soil were all preserved beautifully, amazing! Will certainly use the company again, and the best value i could find on the internet, thank you!”

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Posted 4 years ago

“From my very first order with Hortlogy I have been delighted with all areas - quality, choices, packaging and efficiency in responding. I have ordered plants and pots and it is very helpful to be informed on the size of pot for the plant. The website is extremely comprehensive and easy to navigate. Thank you, Hortology, I am pleased to have discovered you.”

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Posted 4 years ago

“Thank you for the beautiful plant that I ordered as a gift for my daughter. It arrived at the time it was expected, in a very secure and environmentally friendly packaging and in a lovely, healthy state. My daughter was very pleased.”

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Posted 4 years ago

“We love our pot! It’s even better than I expected! Well packaged too so arrived all in one piece which is often not the case with other pot suppliers will be buying another in January!”

Hortology 5 star review on 8th December 2020

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Posted 4 years ago

“Plant arrived well packaged and healthy. the delivery time was longer than I expected but we were in the middle of a pandemic and I much prefer to wait a couple of days with a healthy plant than one shipped in any old condition. Would buy from them again and have!”

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Posted 4 years ago

“Great plant gift for a friend.”

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Posted 4 years ago

“Excellent, would by again from Hortology”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,726 reviews