Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,735 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Great pot selection delivered quickly and in one piece. Once put together with the succulents made a great display in the conservatory.”

Hortology 5 star review on 30th November 2020

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Posted 4 years ago

“Mentioned by the FT’s gardening correspondent of some 50 years, Robin Lane Fox, I found the Hortology website had a professional air about it, comprehensive but clear. Plant price and postage appeared to be reasonable, and the plant arrived in good shape. A query about treatment of the braided stems as the plant grows was quickly answered to my satisfaction. For some reason, I now have difficulty keeping my eyes off the plant.”

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Posted 4 years ago

“Beautiful plants and well packaged”

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Posted 4 years ago

“Thank you. Our daughter was thrilled with the plant as a house-warming gift. The hydroponics system works well to maintain the plant.”

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Posted 4 years ago

“Lovely plant, great condition and delivered promptly.”

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Posted 4 years ago

“We found the wide range of pots, planters etc. amazing. The information about each is very good, especially the proper dimensions that helped to ensure the correct choice.”

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Posted 4 years ago

“I am so happy with my order thank you! From the selection of plants, to the prices, to how easy the website was to navigate, finding the perfect pot, to the speed of delivery and quality of packaging! Thank you so much, I definitely would recommend to a friend, in fact I already have been!!”

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Posted 4 years ago

“The plants arrived very well packaged and looked fresh and healthy. The white plant pots I ordered look nice in situ but on closer inspection they are not of very high quality, showing uneven bumps on the surface. However, overall it was a good shopping experience and I will certainly buy more plants from this site in the future.”

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Posted 4 years ago

“Very nice pots that look really nice with both my houseplants and succulents! The delivery was on time and in non-plastic packaging.”

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Posted 4 years ago

“The website has an excellent variety of plants and pots to choose from. Delivery was quick and my order was packed with great care The ZZ plant is very lush and healthy very pleased as this is a gift”

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Posted 4 years ago

“very nice plants, excellent condition”

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Posted 4 years ago

“Lovely product at an excellent price”

Hortology 5 star review on 29th November 2020

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Posted 4 years ago

“I'd never heard of or used Hortology before, I'd browsed looking for something nice, and big enough for a Mother in law's tongue that had outgrown its pot. This is beautiful and sooo different, it arrived promptly and was really well packaged.”

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Posted 4 years ago

“Fabulous pot expertly backed & speedily deliverer.”

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Posted 4 years ago

“Very good quality plants, delivery was prompt”

Hortology 5 star review on 28th November 2020

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Posted 4 years ago

“ordered 2 large plant pots. The arrived very quickly and I am very pleased with them”

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Posted 4 years ago

“Perfect pot purchased for my indoor hyacinths.delivered quickly also. Thank you.”

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Posted 4 years ago

“Brilliant service and beautiful pots will certainly use you in the future. Thank you for such prompt delivery”

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Posted 4 years ago

“This was the first time I had a purchase from Hortology. I am so pleased with my plant, it looks lovely. The colours are beautiful and it looks so healthy. I will certainly buy again. Thank you.”

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Posted 4 years ago

“Fantastic plants and after a month they are all still doing well. Really well packed. And quick good comms. Great search facility for light options.”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,735 reviews