Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,718 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Great selection of pots. Detailed information about inner pot diameters. Well packaged. What is not to like.”

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Posted 3 years ago

“Good Positive experience shopping with you. Thank you”

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Posted 3 years ago

“I haven't received my order yet”

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Posted 3 years ago

Hi Nina Your order was shipped to you on the 22 April (almost a fortnight ago) and we emailed you with tracking details. It looks like this has since been delivered and signed for? If we can help any further please let us know. Kind regards - Your Hortology Team

Posted 3 years ago

“So pleased with my purchase, website is extremely useful and easy to navigate through to find what you are looking for , everything was packed with extreme care and kept to a minimum.”

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Posted 3 years ago

“I sent a plant as a gift to a friend. The plant was so beautiful and a reminder of my homeland, South Africa. Service was brilliant and the gift arrived the next day after placing the order. I wasn't expecting such quick delivery!”

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Posted 3 years ago

“Beautiful pots and just the right colour. Arrived quickly with no fuss. Couldn't ask for more.”

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Posted 3 years ago

“Fantastic service and excellent product quality”

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Posted 3 years ago

“Excellent. Helpful and prompt”

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Posted 3 years ago

“Lovely healthy fern.”

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Posted 3 years ago

“Excellent service, very quick and always perfectly packaged for delivery.”

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Posted 3 years ago

“Really lovely chain of hearts plant. Well packaged and quick delivery. Will definitely order from here.”

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Posted 3 years ago

“Fantastic product, great quality and delivery. Plans was well protected. Would highly recommend”

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Posted 3 years ago

“Arrived in a timely fashion. Well packaged. Does exactly what it says on the tin. I can’t fault the service of Hortology. Will definitely order again.”

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Posted 3 years ago

“Great quality, healthy plants, recommended.”

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Posted 3 years ago

“Beautifully packed and shipped quickly, lovely healthy plant and a beautiful stylish planter! Would definitely recommend!”

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Posted 3 years ago

“2 large pots delivered promptly. They were very well packaged. Delighted with the quality of product and service.”

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Posted 3 years ago

“These pots are beautiful people have also commented on how nice they are”

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Posted 3 years ago

“What a great find Hortology was. It has a wonderful selection of pots in various sizes and they are very reasonably priced too. The one I ordered is beautiful and fantastic quality too. Delivery was very fast. I'll definitely be ordering from here again and I'm one very happy customer.”

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Posted 3 years ago

“I found the right size and shape plant pot (which I'd been struggling to get anywhere else). It was delivered quickly and the tracking info / communication was great. Would definitely shop here again!”

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Posted 3 years ago

“Lovely pot delivered on time and in such strong packaging I can't imagine any ever turn up broken!”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,718 reviews