Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,736 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Great speedy service and very happy with the product; exactly what I needed!”

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Posted 4 years ago

“Fast and efficient. Great service”

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Posted 4 years ago

“Arrived much quicker than expected.”

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Posted 4 years ago

“My plants were delivered very quickly. They were well packaged and protected , so much so I had great difficulty getting them out without damaging the plants . I literally had to pull the package apart to get to them , this was partly due to 2 plants being taped into the box made for one .”

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Posted 4 years ago

“Ordered a plant and pot as present for friend, it was dispatched super quick and I had good tracking from the courier company. 10/10 ✅👌”

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Posted 4 years ago

“The plants I ordered came to me in excellent condition, and was very well packed.”

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Posted 4 years ago

“Everything arrived quickly, the cactus soil and leaf spray are excellent quality and the plant was very well protected.”

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Posted 4 years ago

“My plants and pots arrived in excellent condition. I would recommend this company and would use again.”

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Posted 4 years ago

“Ordered hanging plant pot and ocean spider plant. Both arrived safely and well packaged very happy with purchase . Brilliant service.”

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Posted 4 years ago

“What a lovely shop, so many lovely plants and pots, it was hard to choose. My purchases arrived quickly and were so well packaged. I’m so pleased, I’m definitely going to buy some more things soon.”

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Posted 4 years ago

“Great quality”

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Posted 4 years ago

“Overall good - some slight damage to the pots on arrival but otherwise they look good and are perfect sizes for our plants”

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Posted 4 years ago

“Absolutely love my new plant pots”

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Posted 4 years ago

“Nine plants, nice pots and quick delivery. Would recommend.”

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Posted 4 years ago

“Plants arrived quickly in a very well secured box. Excellent.”

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Posted 4 years ago

“Very well packaged and plants are lovely and healthy! Will order again!”

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Posted 4 years ago

“Beautiful plants and lovely pots. All well packed and delivered speedily. I will definitely be ordering again and have already recommended to daughter and grand daughter who have now purchased from you. Thank you”

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Posted 4 years ago

“I ordered a small watering can. It looked exactly like the photo and the external finish is continued on the inside meaning that the watering can will last longer. The lovely thing is that they warn you if something is going to take a while so I didn't start worrying when it took a while to appear.”

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Posted 4 years ago

“Goods arrived quickly and efficiently, they were exactly what I was expecting, beautiful.”

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Posted 4 years ago

“Fabulous product and great customer service. I cannot recommend highly enough.”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,736 reviews