Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,720 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely pots although all three are disproportionately large as a whole compared to the diameter of nursery pot they fit.”

Helpful Report

Posted 3 years ago

“Loved the quality and colour. Very well protected in transit so arrived perfectly.”

Helpful Report

Posted 3 years ago

“My plant arrived in perfect condition and is absolutely gorgeous.The packing was a work of art. Would definitely recommend this company for your plants.”

Helpful Report

Posted 3 years ago

“Beautiful plants and arrived in perfect condition. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Really beautiful plant - Peace Lily- and pot. My mum loved it. I want one too now! Thank you.”

Hortology 5 star review on 27th March 2021

Helpful Report

Posted 3 years ago

“Beautiful pot, exactly like the photo, arrived quickly and very carefully packaged, so very pleased.”

Helpful Report

Posted 3 years ago

“Really great place, good plants and great pots.”

Helpful Report

Posted 3 years ago

“After having read reviews of many indoor plant suppliers with many horror stories I finally chose Hortology and am very pleased I did. The large Kentia palm and pot arrived on time in perfect condition and my daughter was delighted with them. Please thank Gemma and Esther for their friendly efficient service which ensured that I had the right sized pot and that both arrived near to my daughter’s birthday.”

Helpful Report

Posted 3 years ago

“Excellent, thank you”

Helpful Report

Posted 3 years ago

“Beautiful plants delivered as promised, in perfect packaging and very healthy condition. I would definitely recommend to other customers.”

Helpful Report

Posted 3 years ago

“Beautifully healthy plants which were very well packaged. Excellent service.”

Helpful Report

Posted 3 years ago

“Excellent products and service!!”

Helpful Report

Posted 3 years ago

“beautiful plants thank you!”

Helpful Report

Posted 3 years ago

“This was my first purchase from Hortolgy. I ordered 2 orange plant pots and can only compliment Hortology on their service and product. I am so pleased with them and they have taken pride of place in our new garden room. I cannot recommend enough.”

Helpful Report

Posted 3 years ago

“Another great plant. Excellent quality and like my previous order the care information on the site is very informative. Again, very well packed for delivery. Great selection of plants. I would recommend to anyone.”

Helpful Report

Posted 3 years ago

“Very good products and excellent communication”

Helpful Report

Posted 3 years ago

“Beautiful pots and plants look stunning. Very carefully packaged and prompt delivery. Will certainly purchase more. Many thanks.”

Helpful Report

Posted 3 years ago

“Excellent service. Customer service gave wonderful assistance with regard to pot size required for the plant I ordered. Nothing was too much trouble. The plant is gorgeous and arrived in wonderful condition. I am thrilled with plant and basket.”

Helpful Report

Posted 3 years ago

“Excellent service and delighted with the pkant. Many thanks”

Helpful Report

Posted 3 years ago

“Super service and delivery,plant arrived well packaged and fully intact.Would deffintally recommend 🙂”

Helpful Report

Posted 3 years ago

Hortology is rated 4.8 based on 8,720 reviews