Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,713 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the condition and size of my plant when it arrived. Lovely addition to the lounge.”

Hortology 5 star review on 17th October 2021

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Posted 3 years ago

“My Plant arrived very well packed and perfect and safe , the ordering on their internet site is very easy and the checkout is simple and quick , they have a lovely range of plants to choose from, will def use them again.”

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Posted 3 years ago

“Great product, really quick delivery, rather a large box and packaging for such a small item.”

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Posted 3 years ago

“Very good collection of pots and plants, all arrived well packaged. Possibly a bit well packaged in the case of the plants which were a bit squashed in places. Also please can you switch to a non plastic tape to hold the plants in place.”

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Posted 3 years ago

“Really happy with my fig tree. It arrived very protectively packaged and in great shape! Bought a pot for it to sit in which is also lovely and good quality. There was a small issue with the courier delivery of the tree and staff at Hortology sorted it immediately- great service and communication. I highly recommend Hortology!”

Hortology 5 star review on 16th October 2021

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Posted 3 years ago

“Plant and ceramic pots arrived very well packaged and were of good quality. The plastic inserts however were less satisfactory. One needed cutting down despite purchasing the advised size, and the second was so flimsy, that the cut off bottom of a two litre drinks bottle would’ve been as good. Buy the plants and pots, don’t bother with the liners.”

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Posted 3 years ago

“My order arrived quite quickly and was well packaged. The plant was lovely and super healthy.”

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Posted 3 years ago

“Beautiful plant, perfectly packed, quickly delivered. Thank you!”

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Posted 3 years ago

“This was our third purchase from Hortology . The item arrived very well packaged and in perfect condition as were the previous orders. Very pleased with the purchasing experience . Thoroughly recommended.”

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Posted 3 years ago

“Fast delivery. Product as described. Very easy to use website. Cannot fault it!”

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Posted 3 years ago

“Beautiful, healthy plant, and bigger than I expected. Great value for money for an uncommon Aglaonema cultivar that you’d struggle to find in a garden centre. Speedy delivery via DPD. Plant was very well packaged and not a single leaf was damaged in transit. Very impressed with Hortology.”

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Posted 3 years ago

“Good quality.Recommend Thank you”

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Posted 3 years ago

“Hortology never fails to amaze me with their service and the size of there plants and how well looked after the look. Cannot fault them!”

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Posted 3 years ago

“Superb quality plants, come well watered. Plant pots really beautiful very well packaged and were delivered the next day. First class service which I have used before would highly recommend.”

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Posted 3 years ago

“Plants arrived in excellent condition. Beautiful and unusual plant pots.”

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Posted 3 years ago

“Great service, great website, lovely plant and pot, recipient very pleased. I would not hesitate to use again or recommend.”

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Posted 3 years ago

“Might need to get a bigger bag when the cactus goes into a bigger pot.”

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Posted 3 years ago

“Beautiful Plant Pot - Great Service”

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Posted 3 years ago

“Love the plant, great delivery time. Have just ordered a plant pot and will order from you again.”

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Posted 3 years ago

“Plants arrived safely package. Beautiful green fresh plants. Quick delivery. Will definitely order again.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,713 reviews