Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,738 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“I bought a small epipremnum aureum and it arrived quickly. It also arrived in healthy condition and the plant is very beautiful! i would definitely buy another plant on Hortology”

Hortology 5 star review on 25th October 2020

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Posted 4 years ago

“Lovely planter. Very quick delivery service. Only quibble would be that the amount of packaging was excessive.”

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Posted 4 years ago

“Quick delivery and the plant is so healthy and looks amazing! I will definitely be buying from hortology again”

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Posted 4 years ago

“The plant had lost quite a few leaves, seems to be good now”

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Posted 4 years ago

“Excellent range of indoor plants and pots. The plant I ordered arrived promptly and undamaged thanks to really good packaging.”

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Posted 4 years ago

“I have ordered plants and pots a number of times now from hortology. The plants are always well packaged and Undamaged, speedy delivery and excellent communication. Thank you!”

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Posted 4 years ago

“Plant looks healthy and nice. Received on time.”

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Posted 4 years ago

“Quality affordable and fast dispatch and delivery.”

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Posted 4 years ago

“Very helpful customer service when they had run out of a certain plant pot. Refunded quickly. The plants I ordered were in fantastic condition and so beautiful. Overall very pleased I ordered from hortology! Thank you”

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Posted 4 years ago

“Arrived quickly and well packaged.”

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Posted 4 years ago

“Beautiful plant pots, really great quality and organic and unusual in design. In addition excellent communication, thank you.”

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Posted 4 years ago

“Quick delivery plants safely packaged. Love the posts.”

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Posted 4 years ago

“I wondered how well the plants would survive being delivered, but was pleasantly surprised! All good!”

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Posted 4 years ago

“I ordered a large plant for my indoor “Garden”. It arrived in good time, well packaged with no damage at all. Highly recommended and I will use Hortology again.”

Hortology 5 star review on 24th October 2020

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Posted 4 years ago

“Excellent value for money and quality far exceeded my expectations.”

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Posted 4 years ago

“Used hortology to find a plant for my conservatory that was not toxic to my puppy. My palm plant arrived in perfect condition. Really pleased Would definitely recommend”

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Posted 4 years ago

“I got this as a gift for my brother and new sister in law! And they loved the plants that I chose! It came quickly and neatly packed :)”

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Posted 4 years ago

“Fantastic plant and price, exactly as it said. I wished I had bought a pot for it at the same time. will use Hortology again, great delivery service.”

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Posted 4 years ago

“Good service, plant pot arrived very well packaged. Lovely plant pot, good quality. Would recommend Hortology.”

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Posted 4 years ago

“Absolutely stunning products! Amazing customer service and yes definitely recommend!”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,738 reviews