Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,703 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,703 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

813

Anonymous

Anonymous // 01/01/2019

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“A fast delivery and good service just what I wanted”

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Posted 8 months ago

“Really good communication, really happy with service & product”

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Posted 8 months ago

“Plants arrived quickly and in perfect condition!”

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Posted 8 months ago

“Hortology are very consistent, orders arrive quickly, email support is really good and the products are high quality every time”

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Posted 8 months ago

“Excellent packing especially as I had pots that could easily break”

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Posted 8 months ago

“Plants arrived quickly and were very well packaged. Plants and planter are wonderful”

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Posted 8 months ago

“Not bought any plants so far but beautiful plant pots. Happy with my purchases so far!”

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Posted 8 months ago

“Efficient and careful delivery of 2 amazing indoor plant pots. They look fab as a pair, grouped large and medium, side by side!! Thank you Hortology 😁👍”

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Posted 8 months ago

“Quick and efficient, with excellent packaging”

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Posted 8 months ago

“Plants excellent. Arrived very securely packaged but without wasteful excess packaging. 10 days on and plants still look pristine. The plant pots are ordinary but exactly as shown in photos, so I'm happy. Arrived day after ordering which I thought was amazing for sending plants.”

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Posted 8 months ago

“I ordered 2 indoor plant pots ; one in orange and one in turquoise. They are both absolutely beautiful . As well as emphasising the colours in my plants , the pots themselves bring a fabulous addition to the room. They arrived well wrapped and protected from damage in packaging that can be recycled. Will definitely use Hortology again. Thank you”

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Posted 8 months ago

“Very prompt delivery. Three ceramic pot holders which lived up to expectations. Very happy.”

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Posted 8 months ago

“Lovely pots and amazing service!”

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Posted 8 months ago

“Purchased 2 grow pots,very good quality and not flimsy plastic. Well packaged.”

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Posted 8 months ago

“I was so excited to receive my lovely plants - looking as advertised and very well packaged. Delivery quick and easy. ☺️”

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Posted 8 months ago

“Lovely planter - just as expected. And arrived with no plastic packaging which was great.”

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Posted 8 months ago

“Beautiful ceramics, and excellent quality plants, lush and green 🤩look great in my new place !”

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Posted 9 months ago

“When this plant pot arrived, the first thing I noticed was the outstanding level of care, in the packaging. Quality box and everything recyclable! Then you get to the plant pot, which again has an excellent quality feel about it. The website has an such an easy interface and explains what pot size will fit. Excellent.”

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Posted 9 months ago

“Plants arrived beautifully packaged and in good condition. Couple of minor queries which were handled quickly and sorted brilliantly. Highly recommend.”

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Posted 9 months ago

“Excellent service and speedy delivery. Exactly what I wanted”

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Posted 9 months ago

Hortology is rated 4.8 based on 8,703 reviews