Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,720 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“The plant was nice and healthy, I'm very pleased.will recommend to friends.”

Hortology 5 star review on 1st April 2021

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Posted 3 years ago

“Massive range of pots, with clear information on sizing. I was able to find the perfect pot, having struggle to find a pot the right size on several other websites. Pot arrived safe and well packaged and now looks beautiful in our home.”

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Posted 3 years ago

“Plant arrived promptly and in great condition”

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Posted 3 years ago

“The plant is just wonderful. It arrived very well packed and secured. Very happy with the purchase. My only suggestion is to shorten dispatch time, but that's not a big deal. Thank you”

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Posted 3 years ago

“Great plants Good work”

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Posted 3 years ago

“I was looking for one indoor planter. The selection was so great that I bought five! Beautiful products that you don’t see on the high street. Fantastic service and delivery. Would recommend.”

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Posted 3 years ago

“Beautiful pots that brought my new house plants to life. Good variety of styles and sizes to choose from. Good quality. Well packaged. Prompt delivery. Would recommend.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Plants arrived looking really healthy and in really good condition. Took a few days longer then expected due to covid but I’d definitely buy from Hortlogy again”

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Posted 3 years ago

“Pleased with the vases and the service . Will use again ( and have actually done so ) .”

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Posted 3 years ago

“Healthy plant, larger than expected. Great quality pot. Prompt delivery. Excellent all round experience.”

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Posted 3 years ago

“Beautiful plants and pots. well packaged and delivered.”

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Posted 3 years ago

“The plant and plant pots I ordered arrived quickly and were very well packaged. My plant was healthy and in great condition. Would definitely recommend this company.”

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Posted 3 years ago

“Excellent service, great quality products. My beautiful plant pots arrived safely packaged and in one piece!”

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Posted 3 years ago

“Discovered on line. Lovely good quality pots”

Hortology 5 star review on 29th March 2021

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Posted 3 years ago

“Excellent customer service, beautiful plants and brilliant range of gorgeous planters and pots.”

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Posted 3 years ago

“My order was a gift for mothers day. A - plants are better than flowers, but B - the service was awesome and the plant is super healthy and happy! I'm so happy!”

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Posted 3 years ago

“Great selection of plant pots Even better than the photos”

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Posted 3 years ago

“Great quality plants + perfect measurements for plant pots so you know exactly what you're getting!”

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Posted 3 years ago

“The best plants I've received from any online shop. Really well packaged and good healthy looking plants. They're settling in really well!”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,720 reviews