Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,720 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Excellent service and plants were well packaged and arrived in pristine condition.”

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Posted 3 years ago

“Dispatched quickly, good quality plant which was true to dimensions and packaged really well. Would use Hortology again.”

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Posted 3 years ago

“The pot I bought arrived in a good condition!”

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Posted 3 years ago

“Absolutely stunning plant. Packaged and delivered by good standards. Looks fab in my living room. It is special”

Hortology 5 star review on 2nd April 2021

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Posted 3 years ago

“I ordered a alocasia zebrina tiger elephant ear plant and pot for my home desk and it looks great! I've only ever ordered one plant previously online from another supplier and it arrived very damaged so I wasn't sure if I should try it again but glad I did. Would order from Hortology again.”

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Posted 3 years ago

“Great range of plant pots at reasonable prices. Excellent customer service”

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Posted 3 years ago

“Love my 4 new house plants really happy with them will be ordering more soon arrived quickly after order placed”

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Posted 3 years ago

“Incredibly happy with my new plants .Both have a new growth already and perfect leaves, looking very healthy. They both came in good time and well packaged .I will definitely ordering again. Thank you.”

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Posted 3 years ago

“I bought two planters which are exactly as described and perfect for my plants. Delivery was great, I was able to rearrange for the next day and got a one hour time slot on that day. I will shop with Hortology again.”

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Posted 3 years ago

“Excellent service. Very pleased that they contacted me directly to check as I had made a mistake with my selection of plant and pot size.”

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Posted 3 years ago

“I have bought 3 beautiful plants from Hortology now. They arrived on time and in perfect condition. Very happy customer!”

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Posted 3 years ago

“The pots I ordered were perfect! Well packaged and as pictured. Can’t wait to order some of the plants when back in stock.”

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Posted 3 years ago

“Very happy with new plant pot and liner, good quality, lovely colour and rec'd well packaged. Overall just what I was looking for”

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Posted 3 years ago

“Beautiful plant and pots delivered in excellent condition. Absolutely delighted. Thank you”

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Posted 3 years ago

“I ordered a medium lemon lime plant and it arrived in great condition, very well packaged. As were the additional plant pots which were a mix of ceramics & clay, again all arrived well packaged and i love them! Great quality! I have given my 10% discount to a mate so she can enjoy Hortology also.”

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Posted 3 years ago

“Excellent choice, advice and support.”

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Posted 3 years ago

“A lovely plant bowl and the colour was just right . Well done would recommend”

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Posted 3 years ago

“Beautiful healthy plant delivered on time and well packed!”

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Posted 3 years ago

“Delivered well packed and didn't have to wait too long for it. Beautiful product better than the picture suggested. Would use them again.”

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Posted 3 years ago

“Excellent - quick delivery and amazing plants”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,720 reviews