Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,704 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

813

Anonymous

Anonymous // 01/01/2019

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“Beautiful plants arrived the next day in perfect condition and healthy despite the cold weather. They packaging was protecting them well. Now they adorn my living room and get a lot of compliments from my guests. I also got a water can which in addition to sleek look is also very well designed technically as it doesn’t spill or leak. I will definitely buy more from Hortology in the future as the plant condition is excellent.”

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Posted 11 months ago

“Lovely plant . Delivery on time a d very well packaged. Great .”

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Posted 11 months ago

“Ordering is really great. I have pets so knowing which plants are okay for them helped a lot in my decison making. I was surprised by how quickly my plant was discovered, and it was in good condition. I would say that the packaging is excessive, but I understand the need to protect the plant.”

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Posted 11 months ago

“Excellent, efficient and quick service. Perfect!”

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Posted 11 months ago

“Good quality product (small wicker indoor hanging basket). Good price and overall customer service. Recommend.”

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Posted 11 months ago

“Very easy to use”

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Posted 11 months ago

“Lovely healthy plants. Really pleased 😀”

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Posted 11 months ago

“My plant were safely packaged and arrived in excellent condition and on time”

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Posted 11 months ago

“The vase is so beautiful and high quality. It was delivered with a lot of care also.”

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Posted 11 months ago

“Very pleased with the plants. Arrived I good condition. I reported them in the next size up. I’m ceramic pots proudly on 4 window sills”

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Posted 11 months ago

“Ordered 6 liners for indoor plant pots. Arrived when expected and they do the job beautifully”

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Posted 11 months ago

“Great quality and packaging. Gorgeous condition - defo recommend”

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Posted 11 months ago

“Beautiful fern arrived quickly and in perfect condition , very happy and will definitely use this service again .”

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Posted 11 months ago

“A very good service from order to delivery. Very pleased with my purchase”

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Posted 11 months ago

“Excellent products, very well packaged and quickly delivered.”

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Posted 11 months ago

“My 3rd Order with them; Existing Plants thriving, and new plants in excellent condition I would suggest you use Hortology instead of buying Garden Centre House Plants”

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Posted 11 months ago

“I would recommend Hortology to anyone looking to invest in houseplants. There is a wide choice of indoor plants and decorative pots. I am a beginner and love that each plant is shown with information on how to take care of them. The customer service I received was excellent. Th staff are quick to get in contact if there are any issues with your order and work with you to resolve them.”

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Posted 11 months ago

“I now have 3 pots from Hortology and they are fantastic quality. Nice designs and patterns also very sturdy pots. Well packaged during shipping as well to ensure no damage on the way here.”

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Posted 11 months ago

“I ordered two gorgeous orange planters. They came within a couple of days and were packed extremely well. I love them Thankyou”

Hortology 5 star review on 2nd February 2024

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Posted 11 months ago

“Quality product with interesting, stylish design. Easy website to use and quick delivery.”

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Posted 11 months ago

Hortology is rated 4.8 based on 8,704 reviews