Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,713 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Plant arrived the day after delivery. Well packaged and looking healthy. Very pleased, just what I was looking for. Thank you.”

Hortology 5 star review on 7th August 2021

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Posted 3 years ago

“Great prices, prompt delivery!”

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Posted 3 years ago

“Packaging is superb. Delivery time is superb. The plant is superb.”

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Posted 3 years ago

“Beautiful plants. Great service. Great communication. Great company. Thank you!”

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Posted 3 years ago

“IVE ONLY EVER HAD REAL PLANTS BUT CAT KEEPS EATING THEM HENCE THE NEED FOR THIS PLANT. PRICE WAS REASONABLE WITH SPEEDY DELIVERY BUT DO HAVE ONE THING THAT NIGGLES ME. PICTURE OF PLANT LOOKS GREAT BUT THE ACTUAL PLANT THAT ARRIVED WAS A BUT SPARSE ON THE LEAVES SO DONT KNOW IF I EXPECT TOO MUCH OR MAYBE PICTUE HAI 2 PLANTS IN POT.”

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Posted 3 years ago

“Second time buying from Hortology - plants are well packaged and look gorgeous when unpacked. Great service and quality plants and plant pots.”

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Posted 3 years ago

“I am delighted to have found your website. The plants are of a very high quality, great range, the delivery quick, and very informative website - thank you”

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Posted 3 years ago

“Great speedy delivery Loved the natural pots - exactly like their pictures”

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Posted 3 years ago

“I love my plants and pots, they are healthy and happy and have made a grey white office much more friendly!”

Hortology 5 star review on 4th August 2021

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Posted 3 years ago

“Beautiful healthy looking plants. Quick and efficient delivery. Highly recommend.”

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Posted 3 years ago

“Good plants and good delivery service. Recommended!”

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Posted 3 years ago

“Purchased for a gift. Good selection of plants and pots. Easy to use website with useful filters for narrowing your choices. Good dispatch times and communication. Will use Hortology again 👍🏼🌱”

Hortology 5 star review on 31st July 2021

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Posted 3 years ago

“I love my little plant and it’s holder a lot. I shall be back x”

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Posted 3 years ago

“Very pleased with hortology, excellent service. I ordered a large plant (ficus moclame) and few pots including a large one for the ficus. The plant and the pots were beautifully packaged and delivered as promised. A very healthy plant and its doing well, and the pots too, great quality and absolutely no cracks. Highly recommend.”

Hortology 5 star review on 30th July 2021

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Posted 3 years ago

“Usually brilliant but our trailing tradescantia arrived so over wrapped and tightly bound in sellotape that all the trailing stems and leaves dropped off and many parts were brown and mushy despite very tentative unwrapping. We’ve been waiting to see if it perks up but it was a bit sad to see”

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Posted 3 years ago

“We placed a large order, 100+ plants for an indoor landscaping project with a fairly tight deadline. We had good communication with Hortology throughout the ordering process and they kept us updated on stock availability. The plants arrived very well packaged and in excellent condition. Would definitely use them again if we were to do another indoor project.”

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Posted 3 years ago

“Fantastic service - really great quality plants and pots, plus the packaging was refreshingly mostly card/paper and minimal plastic. Top marks!”

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Posted 3 years ago

“Pots are beautiful and always arrive so well packed. Very happy with my selection!”

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Posted 3 years ago

“Excellent product, fast delivery and incredibly secure packaging.”

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Posted 3 years ago

“I love this website. Makes choosing plants and pots so easy! And gives all the advice you need to keep them alive! Packaged securely and delivered quick. I also had to contact customer service about a technical issue I was having when ordering online. They were quick to respond and extremely helpful. I can highly recommend this company if you want a good choice of plants at reasonable cost.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,713 reviews