Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,634 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so pleased with my curly spider plant and the great service from Hortlogy. My plant arrived in excellent condition and it's been thriving since its arrival. Thank you!”

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Posted 1 year ago

“Great service, fast turnaround love the plants”

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Posted 1 year ago

“Excellent service. Quality goods . My go to company for plant pots.”

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Posted 1 year ago

“Love my plant pot. Great quality, Great size perfect for my cheese plant. Hortology recommended pot insert and growing pot to fit perfectly when I was ordering. Arrived in damaged and packaged well and all recyclable too.”

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Posted 1 year ago

“I had been trawling the garden centres for a bowl planter for my plant which had outgrown its pot. I reluctantly searched on line as I thought I really wanted to see what I was buying. The Hortology site came up and I found lots of options. I wasn’t sure about the liners, so I emailed and got a response within hours. Overall a very efficient, professional experience. My plant is very happy in its new pot. Would definitely use again.”

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Posted 1 year ago

“My plant was smaller than I'd realised, so I thought a little bit expensive. However plant was healthy, and I've been looking after it.”

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Posted 1 year ago

“The staff at Hortology were lovely to deal with when I wasn’t sure what plant was best to buy. The plant that I bought was carefully packaged and looked great. And their courier service kept me updated throughout the delivery process. I would definitely recommend them and will be using them for future plant purchases!”

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Posted 1 year ago

“massive choice of design, colour and sizes. easy to use website. prices cheaper then most shops”

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Posted 1 year ago

“Excellent service, delivered on time and exactly what was ordered - good job thanks.”

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Posted 1 year ago

“Good service. Quick delivery. I qould recommend”

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Posted 1 year ago

“Only bought a pot and some potting material but they were just fine”

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Posted 1 year ago

“Both pots arrived on time making an elegant display for the ficus benjamina plant and parlour palm I have in my conservatory. The service was impeccable and could not be more content.”

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Posted 1 year ago

“Excellent service and value. Beautiful plants. Will certainly be back. Thanks Kevin”

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Posted 1 year ago

“Easy to order, goods received as stated, and good quality products. Very happy with my purchase”

Hortology 5 star review on 13th November 2023

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Posted 1 year ago

“Very good plants (although you probably won't really know the size that well of the pot size), with a really great system to know what size pot you'll need, which really simplifies things. The delivery si quick and in wonderful packaging, making deliveries a breeze.”

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Posted 1 year ago

“Excellent product and good service would recommend”

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Posted 1 year ago

“Great plants that arrived very carefully packaged”

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Posted 1 year ago

“Very quick delivery and my pot is beautiful…great service”

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Posted 1 year ago

“I ordered the Buddha plant pot (cement) as a gift, Iris oval plant bowl in turquoise, Peperomia Caperata Red Luna and Chlorophytum Orchidastrum (green/orange). All arrived safely and well-packaged. The plants are lovely and very healthy. The Buddha plant pot is so nice I ordered one for myself! I have placed several orders with Hortology and been very pleased with their plants and their service. I would highly recommend them.”

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Posted 1 year ago

“I am so pleased with my plantpot love the colour and shape of the pot.”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,634 reviews