Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,722 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“I bought 3 pots, design and quality are outstanding! I definitely will return for more.”

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Posted 3 years ago

“Ordered a pot, came quickly and unscratched.”

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Posted 3 years ago

“Excellent customer service thank you”

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Posted 3 years ago

“Super fast delivery, very pleased with recent purchase of garden pot.”

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Posted 3 years ago

“The pots we bought are gorgeous and better than they looked in the photos! Thank you”

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Posted 3 years ago

“Lovely pot, helpful on size of liner. Great choice of pots. I will buy again!”

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Posted 3 years ago

“The Best choice, price, value for money and their customer service is fabulous too. everything pot and plant you need”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I was impressed by the information on all of the plants. Shipping took less time than expected too!”

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Posted 3 years ago

“Excellent range of products. Easy to order, arrived on schedule.”

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Posted 3 years ago

“Beautiful plant , arrived in perfect condition.”

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Posted 3 years ago

“Very good customer service. I was given an incorrect sized plant at first, but a few emails later and everything was sorted. The neon was very beautiful bright yellow and the golden had very little damage to the leaves so overall great products. Recommend.”

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Posted 3 years ago

“We order plants from Hortology because they are always really healthy when they arrive. Plus the prices are great too”

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Posted 3 years ago

“My Areca Palm arrived recently in great condition, it was packaged really well and was much bigger than expected. I just hope I can keep it looking as good! Thank you Hortology Team”

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Posted 3 years ago

“The plant was delivered quickly and in great condition. Much recommended. Thank you”

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Posted 3 years ago

“This is a fantastic website offering beautifully healthy plants and a wealth of interesting pots.”

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Posted 3 years ago

“Very pleased with plants. Plants arrived in excellent condition and very good value. Highly recommended”

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Posted 3 years ago

“Very happy with my pot, everything was perfect, fast delivery, excellent packaging, good quality of product. The biggest advantage is that many dimensions are available for the same design, I have an aloe Vera and I needed a pot with specific dimensions that was very hard to find elsewhere. Thanks a lot will definitely order again from Hortology whenever I need a new pot !”

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Posted 3 years ago

“A beautiful housewarming present for my son and his girlfriend. Really great service and would definitely recommend this company.”

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Posted 3 years ago

“It came well packaged and a healthy looking plant I wouldn’t hesitate to recommend this company”

Hortology 5 star review on 1st March 2021

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Posted 3 years ago

Hortology is rated 4.8 based on 8,722 reviews