Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,726 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“Really happy with my planter pots. Perfect. They are even nicer than the photos and look way more expensive than the price. They arrived beautifully packaged and Hortology sent me constant updates on dispatch and delivery. What a great company.”

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Posted 4 years ago

“Excellent service and speedy delivery, plant and pot sent as a surprise and was greatly received, feedback was plant and pot look great , highly recommend”

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Posted 4 years ago

“My plant arrived in perfect condition , very well packaged and delivered on time . Very pleased”

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Posted 4 years ago

“Came across Hortology online as needed some plant pots and I couldn’t be happier with the pots and service. The designs are unusual and are true to what you see on their web page. Deliver was quick to and we’ll packaged. Definitely will be ordering again”

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Posted 4 years ago

“Plants arrived swiftly and were in perfect condition and very well protected for their journey - thanks - I will definitely use you again”

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Posted 4 years ago

“So pleased with the plant pot I received, that I have ordered another one!”

Hortology 5 star review on 22nd January 2021

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Posted 4 years ago

“Lovely pots and very quick to come! V.carefully wrapped, so much paper that it filled my bin up, but better that than come broken! Thank you will order again when more needed!”

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Posted 4 years ago

“Very well packaged and arrived quickly, very pleased with my pot.”

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Posted 4 years ago

“Beautiful pots and really carefully wrapped. We will be back for more for sure”

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Posted 4 years ago

“Absolutely lovely. This was my first time buying plants online, so at first I was a bit spectacle. I found using the website really nice and easy. The plants arrived on time and in really good condition, which I was very happy about. They were very safe and secure in the delivery box they arrived in and just needed watering. Overall I am very happy with my ordered plants and will definitely recommend and order from Hortology again.”

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Posted 4 years ago

“Lovely handmade plant pots, really pleased with them”

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Posted 4 years ago

“Delivery communication was very clear with great care with the packaging. The plant was in healthy condition. My sister loved her gift.”

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Posted 4 years ago

“The plant is really cute, the pot looks just as in the picture and has great quality!”

Hortology 5 star review on 21st January 2021

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Posted 4 years ago

“Ordered two pots, and love them, would definitely order from hortology again. Came on time, very well packed. The pots just look perfect.”

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Posted 4 years ago

“Fast delivery and lovely products.”

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Posted 4 years ago

“Love my flower pot, fab colour and looks great in our lounge. Would certainly use Hortology again.”

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Posted 4 years ago

“Ordered an indoor pot for my Snake Plant from Hortology. The website is really clear and user-friendly and has so many beautiful plants and pots to choose from. Dispatch time was a bit slow but happy to let that slide given the current COVID situation. The pot arrived well packaged and in perfect condition. Will definitely use Hortology again.”

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Posted 4 years ago

“very happy with purchase all doing very well and just going to put in anew order thankyou to all and the delivery driver”

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Posted 4 years ago

“Plants and pots arrived rely well packaged and in excellent condition. Very pleased”

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Posted 4 years ago

“Lovely pot looks nicer in the flesh than on site . Good service prompt delivery and arrived in one piece really well packed .”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,726 reviews