Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,670 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,670 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 9th January 2025

805

Anonymous

Anonymous // 01/01/2019

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“Great communication and packaged very safely thank you”

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Posted 1 month ago

“Great plant and delivered very quickly”

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Posted 1 month ago

“Such a great service. The plants are received are in an excellent condition, so green. The pors also are nice, particularly I like very much the selin plant basket. All plants are wonderful more than my expectations. Thank you.”

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Posted 1 month ago

“Beautiful plants, incredibly well packaged and extremely carefully delivered - zero damage to the external packaging.”

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Posted 1 month ago

“Wonderfully healthy plants. They arrived packaged like the Crown Jewels and look a treat.”

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Posted 1 month ago

“Plant arrived excellently packaged”

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Posted 1 month ago

“Great service and a lovely plant pot”

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Posted 1 month ago

“Great choice of plants and pots, with information about care. Arrived well packaged and in good time. Would recommend.”

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Posted 1 month ago

“Beautiful plant, excellently packed, dispatched quickly - all great!”

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Posted 1 month ago

“The plant was securely packaged and arrived strong and healthy. We were very impressed.”

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Posted 1 month ago

“A very clear plant order process and links to pots and liners with some great example combinations. The plants arrived quickly accounting for a cold spell and were securely packaged with very helpful unpacking instructions on the boxes. The plants are beautiful specimens and exceeded expectations.”

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Posted 1 month ago

“Delighted with my Esra plant bowl, as it is of excellent quality and looks lovely. It arrived very promptly and safely packaged, I was surprised at how heavy it is, the photos really don't do it justice.”

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Posted 1 month ago

“Excellent company, delivery and customer service outstanding”

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Posted 1 month ago

“Rapid delivery of quality plants and lovely pot to house one of the plants I ordered. To be given an attractive gift.”

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Posted 1 month ago

“First time on here and my first order arrived promptly. Good communications, with my order arriving correct and well-packaged. Highly recommend this website.”

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Posted 1 month ago

“Have only recently using Hortology, but have been very impressed by the quality of plants and pots”

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Posted 1 month ago

“The plants and planters from here are wonderful. Everything arrived promptly, well packaged and protected. I'll be shopping here again in the future.”

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Posted 1 month ago

“plants and pots have consistantly been very good quality and well packaged. prices are competative too.”

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Posted 1 month ago

“I’m a collector of retro planters to make my house plants stand out but hortology has such an affordable stunning range of planters…I need to buy more plants to put them in”

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Posted 1 month ago

“Happy with this Wandering Jew which is a lovely colour and a full leafed plant.”

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Posted 1 month ago

Hortology is rated 4.8 based on 8,670 reviews