Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,721 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Beautiful flower pots and great service. Special thanks to Julia for helping to receive my order before Mothers Day! Amazing service. Thanks.”

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Posted 3 years ago

“Great plants, will buy again”

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Posted 3 years ago

“I bought two glazed pots (various sizes), for my daughters birthday. She liked them very much. ```````````t```````` The delivery was very quick. Highly recommend the company”

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Posted 3 years ago

“The basket arrived on time, fantastically packaged and was just as shown in the photos.”

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Posted 3 years ago

“Fantastic service and lovely pots! I highly recommend for all plant enthusiasts :)”

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Posted 3 years ago

“A beautiful pot delivered quickly and just as described. I’m delighted.”

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Posted 3 years ago

“Very happy with my plant pot. Exactly as shown and came within 10 days. Will certainly order from Hortology again.”

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Posted 3 years ago

“Easy to use website, fast delivery. The plants were a good size and arrived in very good condition due to the packaging. I would definitely recommend.”

Hortology 5 star review on 22nd March 2021

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Posted 3 years ago

“A fantastic gift which arrived in perfect condition. Thanks for such a great service!”

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Posted 3 years ago

“Really impressed with the delivery, very well protected and plant was gorgeous! Great choice on website and will definitely buy again.”

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Posted 3 years ago

“Very impressed! The website was very easy to navigate, full of lots of helpful information. My palm arrived in a large box securely packed and in great condition. Shall definitely re order from you when I need another plant”

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Posted 3 years ago

“I have had an ongoing problem with mealy bugs. Since receiving my order mealy bugs no longer reside in my orchids”

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Posted 3 years ago

“Good website made finding suitable plants easy. Delivery good and well packed, no damage. Only downside is the price is a bit high, esp for containers. However have to say the quality and appearance is great. Would reccomend for a conisdered purchase but beware impulse buys.”

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Posted 3 years ago

“good products in great condition. well shipped and excellent service”

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Posted 3 years ago

“I’m really pleased with my 2 recent orders from Hortology. The communications and delivery were great. The products arrived well packaged and of superior quality. Will definitely recommend.”

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Posted 3 years ago

“I ordered the String of Hearts as a gift. The item was delivered very securely and in perfect condition. I will be ordering again, for myself, soon.”

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Posted 3 years ago

“Love my new planters for my ever growing plant collection.”

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Posted 3 years ago

“Ordered a pot for my peace Lily and I love it. Pot is really well made and looks really nice in my living room. Item was packaged well and delivered with care. Will definitely be ordering more plant pots from Hortology in the future and I have already recommended to family and friends. Thank you!”

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Posted 3 years ago

“Website is easy to navigate, found all I needed and order was delivered earlier than expected so I am very happy with everything!”

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Posted 3 years ago

“Healthy plants received and 2 nice pots, just as depicted on the website, thank you.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,721 reviews