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Hortology Reviews

4.8 Rating 8,632 Reviews
97 %
of reviewers recommend Hortology
4.8
Based on 8,632 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Anonymous
Anonymous  // 01/01/2019
Lovely plants and pots. Was emailed to check I was happy with the height of a plant. My issue is that they use DHL who only emailed me on the the morning of the day they were delivering. The driver left 3 large boxes in front of the door in view of everyone on the street when no one was in, instead of coming back the next day to try and re-deliver. I find this poor delivery on a day we were out all day
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Posted 10 months ago
Very pleased with the cody cement and stone plant pot for our enormous over 50 year old rubber tree. It feels sturdy wthout being excessively heavy. The free delivery was very welcome too.
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Posted 10 months ago
Always a pleasure to treat yourself or friends to a purchase from Hortology. Excellent product range, prompt delivery, what’s not to like?
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Posted 10 months ago
Happy customer
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Posted 10 months ago
Order came nice and quick and the plants were in great condition.
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Posted 10 months ago
Have ordered quite a few plants and pots from Hortology and never fail to impress. Delivery is quick and the plants are always well packaged.
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Posted 10 months ago
Nice plants
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Posted 10 months ago
Great plant in excellent condition
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Posted 10 months ago
Beautiful plants arrived the next day in perfect condition and healthy despite the cold weather. They packaging was protecting them well. Now they adorn my living room and get a lot of compliments from my guests. I also got a water can which in addition to sleek look is also very well designed technically as it doesn’t spill or leak. I will definitely buy more from Hortology in the future as the plant condition is excellent.
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Posted 10 months ago
Lovely plant . Delivery on time a d very well packaged. Great .
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Posted 10 months ago
Ordering is really great. I have pets so knowing which plants are okay for them helped a lot in my decison making. I was surprised by how quickly my plant was discovered, and it was in good condition. I would say that the packaging is excessive, but I understand the need to protect the plant.
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Posted 10 months ago
Excellent, efficient and quick service. Perfect!
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Posted 10 months ago
Good quality product (small wicker indoor hanging basket). Good price and overall customer service. Recommend.
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Posted 10 months ago
Very easy to use
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Posted 10 months ago
Lovely healthy plants. Really pleased 😀
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Posted 10 months ago
My plant were safely packaged and arrived in excellent condition and on time
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Posted 10 months ago
The vase is so beautiful and high quality. It was delivered with a lot of care also.
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Posted 10 months ago
Very pleased with the plants. Arrived I good condition. I reported them in the next size up. I’m ceramic pots proudly on 4 window sills
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Posted 10 months ago
Ordered 6 liners for indoor plant pots. Arrived when expected and they do the job beautifully
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Posted 10 months ago
Great quality and packaging. Gorgeous condition - defo recommend
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Posted 10 months ago
Hortology is rated 4.8 based on 8,632 reviews