Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,632 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th November 2024

801

Anonymous

Anonymous // 01/01/2019

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“Bought a cactus plant and graphite pot. Delighted with everything,will be a returning customer.”

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Posted 4 months ago

“Lovely plants, healthy and beautiful, actually larger than what we exected. And pots are stunning. So happy with the purchase!”

Hortology 5 star review on 14th August 2024

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Posted 4 months ago

“Over the past few weeks I have ordered several plants from this company - superb service, delivery is excellent - but I have to say their method of packing outshines any other company. Keep up the good work.”

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Posted 4 months ago

“A lovely site. The plants delivered in excellent health and the pots are beautiful. I will. Order again,”

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Posted 4 months ago

“Absolutely astounded with my purchase! I’m now mortified to say I never really had high expectations when buying plants online as previous experiences have resulted in stunted and wilting products but oh my… didn’t Hortology change that opinion! The plant was beautiful! So much larger than I expected and so well grown. It took a pretty thorough fight with some kitchen scissors the packaging was that secure, yet no broken stems or leaves when opened. I honestly could not recommended them more!”

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Posted 4 months ago

“The item was easily identified on the website, ordering process simple and delivery, even by 2nd class mail, was quick. Very pleased.”

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Posted 4 months ago

“Love your pots and styles and colours and it's great for buying really big pots too. Packaging is excellent which means no hassle once received. I would be happy if you keep your styles for as long as possible so I can upgrade as my plants grow!”

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Posted 4 months ago

“The plant pot was as described and delivered promptly.”

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Posted 4 months ago

“Nice pot, but doesn’t look exactly like image online”

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Posted 4 months ago

“What can I say but quality speaks volumes & my "Claire Artstone Plant Pot Saucer" Is just absolute quality. Stewbacca”

Hortology 5 star review on 12th August 2024

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Posted 4 months ago

“Lovely healthy plants”

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Posted 4 months ago

“Love receiving a Hortology order! Lovely pots, received quickly and well packaged.”

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Posted 4 months ago

“Order came quickly. Customer service has good communication. Will be purchasing again as the pots are loverly.”

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Posted 4 months ago

“Healthy, bushy and lovely and green. We'll packed and delivered safely. Definitely recommend.”

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Posted 4 months ago

“Good delivery time packaged perfectly, fern is beautiful and string of hearts so cute, hope I don't over or under water and feed I was surprised at the size of the fern thought it woul be a titchy but it's a lovely size excellent value for Money.”

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Posted 4 months ago

“My plant arrived in great condition on the day. I was a little disappointed that no care instructions were included”

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Posted 4 months ago

“First time of dealing with Hortology but they have been very proactive in dealing with our order. Initially there was a slight hiccup, which was resolved just as quickly. A good experience!”

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Posted 4 months ago

“The plants and pots from Hortology never disappoint me! I love all of them!”

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Posted 4 months ago

“I was thrilled when I this pot arrived and saw that it was just exactly as pictured and just and just as I imagined it fitting in with my décor. I absolutely love it and plan to purchase a second one.”

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Posted 4 months ago

“I'm delighted with the whole experience of buying from Hotology. The delivery service was impeccable ,the plant was in perfect condition having been brilliantly packed . The plant itself is a lovely healthy happy thing Thank you so much !-*”

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Posted 4 months ago

Hortology is rated 4.8 based on 8,632 reviews