Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,708 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Sent as a present. She was very pleased.”

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Posted 3 years ago

“Lovely healthy plant, bigger than I expected for the price. Didn’t arrive next day but that was courier fault, not supplier.”

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Posted 3 years ago

“The rubber plant I ordered is a fabulous specimen - I'm delighted!”

Hortology 5 star review on 31st January 2022

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Posted 3 years ago

“Fantastic choice of Plant Pots, beautifully made.May i commend you on your Superb delivery service and fantasic packaging, all done with real attention to detail.Really happy to have discovered Hortology.Thank you to the whole company, ps, thanks especially to your customer service department.”

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Posted 3 years ago

“Beautiful plant pot well worth the money lovely colour match to my room and great service also packed very well. Thank you”

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Posted 3 years ago

“Quick delivery, very securely packed pots and plants. Highly recommended”

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Posted 3 years ago

“Great service. Plant arrived in good time and is very healthy.”

Hortology 5 star review on 30th January 2022

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Posted 3 years ago

“I ordered a plant and pot and both are amazing. Very well packaged would thoroughly recommend this company”

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Posted 3 years ago

“Excellent service, plants very healthy, a nice size and packed very securely would use them again”

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Posted 3 years ago

“Nice pot but the inside smelt potent had to wash it a fair bit and way too much packaging guys.”

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Posted 3 years ago

“Plant and pot were gifts for my niece she was very pleased with both”

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Posted 3 years ago

“Great customer service and plants always arrive in perfect condition. Highly rate them!”

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Posted 3 years ago

“Excellent company with exceptional customer service. The pots I purchased are beautiful and I can’t wait to buy more.”

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Posted 3 years ago

“Beautiful pot and very securely packaged.”

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Posted 3 years ago

“Very very pleased with my order. All of the house plants were of excellent quality. Well raised and in great condition, well packaged too. Overall great experience, have recommended to friends and family and will definitely use again.”

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Posted 3 years ago

“Great company! They never disappoint!”

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Posted 3 years ago

“Always 5 stars! Love the pots and plants I've bought. Third time buying and is always now my first go to place for house plants and pots. Extremely well packaged, in an environmentally friendly way. Plants arrived healthy and have remained so. Timely delivery. Helpful staff when I have had questions. Would highly recommend. Thank you so much, Hortology!”

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Posted 3 years ago

“Great selection and great service. Well packaged and lovely product.”

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Posted 3 years ago

“Very easy to navigate online shop…found what I needed, ordered, paid, my lovely recycled reservoir pot arrived very well packaged to perfectly complement my existing Hortology pot! Well chuffed!”

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Posted 3 years ago

“Brilliant range of pots, was hard to choose. The one I ordered is gorgeous and looks amazing in our house. Fantastic customer service and speedy delivery, would really recommend Hortology.”

Hortology 5 star review on 24th January 2022

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Posted 3 years ago

Hortology is rated 4.8 based on 8,708 reviews