Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,632 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted a plant mister that was ornamental and couldn’t be happier with the one I ordered. Looks great next to the plant as well. Both me and my Calathea are very happy!”

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Posted 9 months ago

“Used alternative on-line plant suppliers before and this has been the best experience. Plants are lovely and range of pots excellent. All well packed and delivered quickly.”

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Posted 9 months ago

“I found the website to have a great search filter, to help me find the plants best suited to the areas of our home we were wanting to populate. The order arrived really quickly with good tracking information. The plants were all in healthy condition and were well packed and undamaged. The care information given for each plant is really good - hopefully I’ll keep them happy!”

Hortology 5 star review on 15th March 2024

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Posted 9 months ago

“Absolutely fantastic plants! They all arrived in very good health, and actually looked better than the photos. My only reason for not giving them 5 stars is that they used an awful lot of plastic packaging. I hope they change this as otherwise it is faultless!”

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Posted 9 months ago

“I ordered a Snake plant for Mother's day. It arrived on time. In excellent condition, very healthy and packaged to a high standard. The communication with the seller was excellent and i highly recommend.”

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Posted 9 months ago

“Great company: lovely website which is enjoyable to browse and use; reasonable prices, prompt service, really well-packaged plant and pot. Will definitely use again.”

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Posted 9 months ago

“Fast delivery and well packaged plants.”

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Posted 9 months ago

“Great plant products that were delivered quickly.”

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Posted 9 months ago

“I only discovered Hortology and wonder where I have been all this time. Beautiful pots, fast and efficient deliverey and service that is second to none. I'm now a Hortology addict!”

Hortology 5 star review on 13th March 2024

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Posted 9 months ago

“Great product arrived within three days”

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Posted 9 months ago

“Ordered my Mum a plant for Mother’s Day from these guys and everything has been great! My mum can’t stop talking about how well it was packaged, and how beautiful the plant is! Thanks guys for such a great job”

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Posted 9 months ago

“very pleased with the pots. Good price. Quick Delivery”

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Posted 9 months ago

“Well packaged arrived quickly”

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Posted 9 months ago

“My plants were very well packaged and arrived looking very healthy. They are excellent plants and growing very well.”

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Posted 9 months ago

“Extremely high quality pots, they arrived in very large boxes but this just means they were very properly padded to ensure they survive transit successfully. I absolutely love them and this is the second time I buy from you!”

Hortology 5 star review on 11th March 2024

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Posted 9 months ago

“Very good service and delivery. Very pleased with the Item exactly as shown.”

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Posted 9 months ago

“Great service! Love our new plants”

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Posted 9 months ago

“The delivery of the plant pot was excellent because it was wrapped and stored well. Pot is heavy and value for money. I really love the pot.”

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Posted 9 months ago

“Pots look amazing and were delivery quickly.”

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Posted 9 months ago

“i ordered two indoor plant pots. they arrived quickly, and are true to the website pictures. thank you!”

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Posted 9 months ago

Hortology is rated 4.8 based on 8,632 reviews