Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,708 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“The plants arrived ok I just hope the blue fern is ok.”

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Posted 2 years ago

“Really pleased to receive two healthy plants undamaged in transit.”

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Posted 2 years ago

“Lovely people, beautiful plant , very well packed , arrived early, and joy of joys a new leaf has appeared already. Just waiting for one of the amazing flowers ( strelitzia )”

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Posted 2 years ago

“Absolutely love my new pots! They look very stylish and add extra spark to our house.”

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Posted 2 years ago

“Over the moon with my grapevine plant packaged well lively health plant will definitely purchase from this company again 😊”

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Posted 2 years ago

“I received a great croton plant.”

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Posted 2 years ago

“The plants & pots I ordered are super quality and just as pictured. They arrived very quickly and very securely packed. Thank you!”

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Posted 2 years ago

“Pleasantly surprised by delivery and quality I had some poor experiences with other online horticultural companies so was hesitant to order but pleasantly surprised. Thank you”

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Posted 2 years ago

“I love this site. Such a find! Brilliant customer service and speedy delivery, plants in great condition and very well packed.”

Hortology 5 star review on 14th May 2022

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Posted 2 years ago

“Superb choice of pots and vases. Great price and quality. Fast delivery and incredibly well packed. I have no problem in highly recommending "Hortology". Thank you 10/10”

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Posted 2 years ago

“Light to lift. Beautiful shape and colour ... very stylish. Reservoir works really well. My rubber plant thrived in my first pot, such that we've moved on to a bigger versionm”

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Posted 2 years ago

“Beautiful and good quality pot Thank-you”

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Posted 2 years ago

“Good quality, well looked after plants. Fast delivery and well packaged.”

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Posted 2 years ago

“I ordered Fantasy Venice for my friend as a thank you and he loved it. Arrived on time in a big box, condition of plant excellent. Thanks”

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Posted 2 years ago

“Easy to order and swift delivery. The plant arrived well packed and looked very healthy. Really pleased, and would definitely use Hortology again.”

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Posted 2 years ago

“Well packaged and arrived beautifully. So pleased with my purchase.”

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Posted 2 years ago

“Very pleased with the plants we received - all well packaged and looked healthy when they arrived. Good coms - had a query sent by email and it was answered within a day. Will buy from again. Delivery was over 7 days as some of the plants we ordered had to be ordered in but this was made clear before buying do not a problem.”

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Posted 2 years ago

“Beautiful pot and plant, both excellently packed in secure boxes. Well done.”

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Posted 2 years ago

“I love my new baby flower”

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Posted 2 years ago

“The plants arrived well packaged, gorgeous and heathly. Very pleased”

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Posted 2 years ago

Hortology is rated 4.8 based on 8,708 reviews