Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,737 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The information on the website on the pot sizing is a bit confusing, but do get in touch with customer service for clarifications- they are very helpful.”

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Posted 4 months ago

“Great service,well packed & prompt delivery,will definitely use again.thank you.”

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Posted 4 months ago

“Very happy with the purchase,plant came in exelent condition,very well packaged”

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Posted 4 months ago

“Absolutely fantastic healthy plants, and great customer service”

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Posted 4 months ago

“I am very pleased with the Palour plants, they were not damaged at all, will definitely order from you again. Thankbyou”

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Posted 4 months ago

“Fast and efficient service. You can't go wrong.”

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Posted 4 months ago

“I love my two plants, both arrived well packaged and looking very healthy.”

Hortology 5 star review on 2nd October 2024

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Posted 4 months ago

“Great plant”

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Posted 4 months ago

“This pot is gorgeous the colours are really lovely and match with wood brilliantly”

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Posted 4 months ago

“Quality designed pots with very efficient back up service. Had a few orders now and very happy with all the orders.”

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Posted 4 months ago

“Excellent products and fantastic customer service”

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Posted 4 months ago

“Quite pricey but the products are good quality and they are packaged very well.”

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Posted 4 months ago

“Nice plant and pot. I was particularly impressed by the quality of the pot.”

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Posted 4 months ago

“A wide and varied range of indoor plant pots including some more unusual. We were able to find the ideal pot for our room.”

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Posted 4 months ago

“Highly recommended! The plants are always of very good quality, and the delivery is very fast.”

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Posted 4 months ago

“Well Done to Hortology to use plants and planters!”

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Posted 4 months ago

“Excellent product very good quality & fast delivery”

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Posted 4 months ago

“Dry quick delivery, thankyou.”

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Posted 4 months ago

“Delighted with my Mya plant pot. Swift delivery with robust packaging. 5⭐️”

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Posted 4 months ago

“Absolutely beautiful. Exactly as advertised and it was posted in such great condition.”

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Posted 4 months ago

Hortology is rated 4.8 based on 8,737 reviews