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Honey Willow Reviews

5.0 Rating 2,897 Reviews
99 %
of reviewers recommend Honey Willow
5.0
Based on 2,897 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Honey Willow Reviews
Absolutely beautiful jewelry and great service!
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Posted 1 year ago
Love it and HW
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Posted 1 year ago
Great product, very good quality. Delivered on time, packed well.
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Posted 1 year ago
Great product, friend was very pleased with her 50th birthday necklace and beautifully packaged.
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Posted 1 year ago
I bought this for my wife’s 70th birthday. She hasn’t had it from around her neck since. She absolutely loves it.
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Posted 1 year ago
Couldnt get Coral anywhere for a 35th Wedding anniversary gift. Honey Willow offered a nice selection and delivered within 10 days straight to my door. Pretty damn good service!
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Posted 1 year ago
I purchased this necklace for my Mother’s 90th birthday. She was thrilled with it! The workmanship is beautiful and the presentation box is a perfect little touch along with a sweet note from the jewellers themselves. The magnetic clasp is a brilliant idea for an elderly person. Thank you. I am very pleased with my choice.
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Posted 1 year ago
Beautiful necklace
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Posted 1 year ago
I purchased the 70th-anniversary platinum jubilee necklace for my wife's 70th birthday. Once I initiated the order the staff at Honey Willow sent me several emails to make sure I was getting what I ordered. That communication was exceptional for an individual sale. Of course, my wife loves the necklace so that part worked out - I rarely buy her jewelry without her input since it would end up in a box somewhere. The only surprise was an invoice from UPS to cover customs. The write-up on Honey Willow's website said that shipping was complementary so maybe they could include a note about overseas sales. Overall, my experience with Honey Willow has been outstanding and I plan to visit their shop the next time I happen to be in Bath.
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Posted 1 year ago
Hi Arvid, thank you for taking the time to leave us a review. We hope you had a lovely anniversary. We do offer free shipping, but unfortunately we cannot cover duties too and these vary from country to country. We inform customers of this on our website. We are sorry if this was not clear. I will pass your feedback onto the website team to see if we can make it clearer. We are really pleased your wife likes her necklace and it would be lovely to see you in our shop so do stop by and say, 'Hello'. Best wishes, Honey Willow.
Posted 1 year ago
Dear Honey Willow, Thank you. I received my necklace and was happy with your attention to detail from the ordering process, shipment, and beautiful packaging and presentation. I love my necklace and will be a sentimental favorite. Thank you to each staff member for your craftsmanship. I will definitely keep Honey Willow on my short list for future gifts.
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Posted 1 year ago
The Honey Willow team were incredibly helpful and friendly
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Posted 1 year ago
My mother LOVED the handmade pearl necklace I gave her for her 70th birthday! It's simple, elegant, and nicely made. It came in nice packaging with a handwritten note.
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Posted 1 year ago
Very beautiful
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Posted 1 year ago
Prompt service with a lovely personal touch.
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Posted 1 year ago
The necklace I ordered was beautiful! The packaging was beautiful and there was a nice handwritten note to my mother wishing her a happy 90th birthday from Honey Willow! I was very pleased and will order from them again!
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Posted 1 year ago
Beautifully made necklace....my friend was delighted!
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Posted 1 year ago
Absolutely beautiful necklace which I ordered for my sister’s 50th birthday. She was thrilled with it. Have ordered another one today as it was so nice!
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Posted 1 year ago
Beautiful product and fast shipping
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Posted 1 year ago
Love the necklace, perfect for the occasion, am sure my daughter will love it too. Beautiful presentation and packaging, great service with plenty of tracking info. Would recommend to everyone i know.
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Posted 1 year ago
My granddaughter loved the necklace. Great service and the personalised note was a lovely touch.
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Posted 1 year ago
Honey Willow is rated 5.0 based on 2,897 reviews