Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,984 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 11th February 2025

142

Anonymous

Anonymous // 01/01/2019

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“Very pretty necklace and earrings. Prompt delivery and little personalised messages included. Very happy.”

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Posted 1 year ago

Hi there, We are pleased to hear you liked your jewellery and we hope she had a lovely 40th birthday. Thank you for leaving us a review. Best wishes, Honey Willow.

Posted 11 months ago

“Absolutely beautiful piece that I am so excited to gift to a client of mine! I am very happy with Honey Willow’s talents and their customer service! Highly recommend!”

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Posted 1 year ago

Hi Macie, We hope your client liked her necklace and had a great birthday. Thank you for leaving us a review. Best wishes, Honey Willow

Posted 11 months ago

“I purchased a gift for my nieces 21st this year,and I am over the moon with it.she will love it. Such a beautiful brace for her to keep that connects us as aunt and niece. Thank you very much also for the packaging,little note,and ribbon ,I will be purchasing again in the future.”

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Posted 1 year ago

Hi Sheelagh, We hope your niece had a great 21st birthday. Thank you for leaving us a review. Best wishes, Honey Willow.

Posted 11 months ago

“We went into Honey Willow on January 19, 2024 which was our 33rd wedding anniversary and was greeted so warmly we instantly felt welcomed. We found 2 rings that we had shipped to our home in the United States and we recieved them faster than we had anticipated. We absolutely loved Honey Willow and we hope more than anything thst we will be back someday. The city of Bath is amazing...as is Honey Willow and the wonderful person there that helped us with out purchase. Also the packaging of the rings was so pretty it actually brought tears to my eyes😊Thank you so very much! David & Melane Lee”

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Posted 1 year ago

Hi David, Thank you for your lovely feedback, which we have shared with the team. We are pleased you enjoyed coming into our shop and visiting Bath. We hope your trip here and the jewellery will be a lovely memory of your 33rd wedding anniversary. Best wishes, Honey Willow

Posted 11 months ago

“This is the second 40 years necklace I have purchased. My older daughter was thrilled when she received hers and continues to wear it. The four circles in different finishes and metals make it perfect for the occasion.”

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Posted 1 year ago

Hi Nan, Thank you for shopping with us again. We hope she liked her necklace.and had a great birthday. Thank you for leaving us a review. Best wishes, Honey Willow.

Posted 11 months ago

“I ordered a 3 birthstone men’s ring for my dad for his birthday and I received it in plenty of time and the product is very well made. The only reason I gave it four stars instead of five was because the finish on the website image was more of a brushed silver versus what we received was definitely very shiny. Also, I had written with a request to have an engraving done on the inside, and possibly replacing the October stone, which was a pink stone, with opal, which is the preferred stone for October. No response was given as to whether they could do any of these requests, and it was just created and shipped to me. Again, the ring is beautiful, and my father was extremely happy with it, but stronger communication about special requests would be greatly appreciated.”

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Posted 1 year ago

Hi Jordan, Thank you for your review. We responded to your initial enquiry on January 18th stating that unfortunately we didn't have an opal stone in that format, only the birthstones available listed in the drop down menu. We said we could engrave for you and quoted a price for this. We also sent you an email a week ago following up on this review but received no response to either of our emails so it looks like they are not coming through. Please can you check your spam filter. We are glad you are happy with your ring and we are really sorry our communications have been missed. If you get this reply, perhaps give us a call to discuss. Best wishes, Honey Willow.

Posted 11 months ago

“I was absolutely deighted with my purchase. It was beautifully packaged and the recipient, my wife was thrilled with her 60th Birthday present.”

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Posted 1 year ago

Hi Edwin, We hope your wife had a lovely 60th birthday. Thank you for taking the time to leave us a review. Best wishes, Beth

Posted 11 months ago

“I purchased the something blue bracelet for my best friend to wear on her wedding day. It’s adorable!”

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Posted 1 year ago

Hi Kelly, We hope she had a lovely wedding. Thank you for taking the time to leave us a review. Best wishes, Honey Willow.

Posted 11 months ago

“Excellent”

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Posted 1 year ago

Hi Christine, Thank you for your review. We hope she has a great 80th birthday. Best wishes, Honey Willow.

Posted 11 months ago

“Absolutely gorgeous necklace. Bought for my mums birthday in July; she'll love it too. Thank you”

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Posted 1 year ago

Hi Philippa, Thank you for taking the time to leave a review. We hope your mother has a great 90th birthday! Best wishes, Honey Willow.

Posted 11 months ago

“What a great way to shop. The necklace and packaging were beautiful. I would definitely buy from them again.”

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Posted 1 year ago

Hi Donna, We are pleased the hear you were happy with your purchase. We hope they had a lovely 60th birthday. Thank you for leaving us feedback. Best wishes, Honey Willow.

Posted 11 months ago

“The jewellery was absolutely lovely and my wife was extremely pleased with it. There was a slight issue with the first delivery and the team at Honey Willow went above & beyond to correct it. Thank you very much. Will definitely shop with you again”

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Posted 1 year ago

Hi Derek, Thank you for taking the time to leave us a review and for allowing us to fix the original issue. We hope your wife enjoys wearing her necklace. Best wishes, Honey Willow.

Posted 11 months ago

“Loved the necklace. Good packaging and personalised. Efficient and quick delivery”

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Posted 1 year ago

Hi Elaine, We hope she had a lovely 70th birthday and enjoys wearing her necklace. Thank you for taking the time to leave a review. Best wishes, Honey Willow.

Posted 1 year ago

“I bought the 50th Birthday necklace for my best friend. It was made quickly and delivered early with no issues. The necklace was beautifully wrapped and packaged and was lovely to see my friend open it up on Facetime. She was touched by the meaningfullness of the 5 rings, signifying her 5 decades. Honey Willow went above and beyond by including a hand-written birthday note as well! The necklace looked beautiful on my friend and I look forward to seeing it in person when we connect again!”

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Posted 1 year ago

Hi Christine, We hope your friend had a great 50th birthday. Thank you for leaving us a review. Best wishes, Honey Willow

Posted 1 year ago

“I bought the snowdrop necklace - it is beautifully made, high quality, was in lovely packaging and arrived quickly. I would definitely buy from Honey Willow again.”

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Posted 1 year ago

Hi Janet, Thank you providing us feedback on your Snowdrop necklace. We are really pleased you like it. We hope to see you again. Best wishes, Honey Willow.

Posted 1 year ago

“So happy I came across this site on a Google search. Beautiful handmade pieces”

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Posted 1 year ago

Hi Danielle, We hope they have a lovely 60th birthday. Thank you for taking the time to leave a review. Best wishes, Honey Willow.

Posted 1 year ago

“Customer service was great, really quick considering I ordered a personalised item. When I opened it it also had a personal touch I found very nice”

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Posted 1 year ago

Hi Louise, Thank you for taking the time to leave us a review. We hope she has a great 70th birthday. Best wishes, Honey Willow.

Posted 1 year ago

“Lovely necklace for my god daughter's 30th birthday in a week's time. I'm sure she's going to love it, it's perfect. The service received was first class and item came very quickly, highly recommend this company.”

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Posted 1 year ago

Hi Yvonne, We hope your god daughter has a lovely 30th birthday and likes the necklace. Thank you for leaving us a review. Best wishes, Honey Willow.

Posted 1 year ago

“The ring with the 6 diamonds lies behind the other rings so is mostly hidden. That’s a disappointment. Overall, it looks nice. I’m using another chain because the one provided is very thin.”

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Posted 1 year ago

Hi Wanda, Thank you for taking the time to leave us a review. We are sorry to hear you are disappointed with the chain. It is true that it is fine, but it has been strength-tested for the pendant. We do have thicker, rolo chains. They are slightly more expensive and a different look, but do get in touch if you want to arrange a different chain. With the placing of the diamond ring we solder the pendant in a Russian ring formation so they move around, sometimes this ring will be forefront, sometimes it will fall to the back. This is the design as they are not fixed in a solid, rigid pendant. We are glad to hear that overall you like the necklace, but please reach out via email if you would like to discuss further. I have shared your feedback with the team. Best wishes, Honey Willow.

Posted 1 year ago

“I live in Colorado Springs, CO and I found Honey Willow online while shopping for wedding jewelry and I have been in love with them ever since. I ordered jewelry from them and it came quickly (considering it's international shipping), the jewelry was gift wrapped in a cute little box with a bow and I loved the jewlery itself and the little note that they wrote me wishing me the best on my special day. Thank you to everyone at Honey Willow. You have a customer for life.”

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Posted 1 year ago

Hi Patricia, We are glad you found us and pleased to hear you liked your jewellery. Thank you for taking the time to leave a review. Best wishes, Honey Willow.

Posted 1 year ago

Honey Willow is rated 5.0 based on 2,984 reviews