Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,907 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 14th November 2024

Sashana Gordon

Honey Willow 5 star review on 4th November 2024

Kathy Howell

Honey Willow 5 star review on 24th October 2024

Sophie Caldwell

140

Anonymous

Anonymous // 01/01/2019

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“Such beautiful hand made personalised jewellery. Cannot fault anything and the bracelet was so much better than expected. Living in Australia I was amazed at the service and how quickly I received the beautiful piece. Would love to visit Bath and the store one day. Thank you so much. I will definitely use you again.”

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Posted 5 months ago

“The necklace I ordered in good time, wrapped very well & looked an expensive gift. The necklace itself was just what I expected very good workmanship. Thank you!”

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Posted 5 months ago

“Special gift surprise from the packaging to the personalized jewelry selections. Ease in ordering and contact.”

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Posted 5 months ago

“Great service, brought the 5 disc silver and gold necklace for a friends 50th which she loved. The delivery was quick and lovely touch with a personal note from the team. thanks so much.. Honey Willow 10/10 :)”

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Posted 5 months ago

“They fixed my nieces bracelet quickly and no extra charge but shipping.”

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Posted 5 months ago

“Got my necklace in a timely manner and it was beautiful!”

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Posted 5 months ago

“Lovely jewellery (earrings and necklace) - delivered on time, plus in a really nice wrapping. My wife loved them.”

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Posted 5 months ago

“I bought a necklace for my wife's 60th birthday and she was delighted with it. Excellent quality, service and delivery. Thanks very much.”

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Posted 5 months ago

Dear David, Thank you for taking the time to leave a review, we are so happy to hear your wife liked her necklace and you enjoyed your experience of shopping with Honey Willow. We hope she had a wonderful birthday! Best wishes, Honey Willow

Posted 5 months ago

“Yeah really lovely idea and present, probably would have been happier paying less for them though. Appreciate local business but don't seem to have silver mark on them despite the description saying they are?”

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Posted 5 months ago

We're so glad you like your jewellery. According to UK regulations, only silver jewellery over 7.78g is required to be hallmarked and your silver earrings are below that weight.

Posted 5 months ago

“Purchased a silver necklace set for my daughter and her godmother. Her godmother LOVED it. Came fairly quickly and was beautifully packaged.”

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Posted 5 months ago

Hello Thank you for your review, we are so pleased the recipients were happy with their matching necklaces and enjoyed the packaging! We see it took five days to reach you from placing your order, as we are in the UK and you are in the US, we believe that's a good turn around as we make everything to order! We hope to see you again at Honey Willow! Best wishes, Honey Willow

Posted 5 months ago

“Got my wife the 35th year coral neckalace and she loved it. She even comments on the packaging, included discription and the care that went into the jewelry. It was a beautify gift, it was a huge hit and it made her very happy. Thank you!! I, most likely, will be shopping here again in the future.”

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Posted 5 months ago

“Just LOVE the pendant!! Came beautifully wrapped… love seeing the artists who worked on it— nice touch!! Thank you!!”

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Posted 5 months ago

“The necklace I ordered as a gift for my wife to celebrate our 50th anniversary has just arrived. I can't begin to describe what a hit it made...she absolutely loves it. Your company went beyond the call of duty to make this possible. I cannot thank you enough for such service. You made my day.”

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Posted 5 months ago

“Ordering was easy and delivery was quick we were pleased with the product however the packaging was not as ordered. The card that come in the box said eight birthstones for eight decades and we did not have birthstones so had to remove the card and didn’t have the explanation of right rings for eight decades. Which was the primary reason for the purchase. We wanted something 80th specific.”

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Posted 5 months ago

Hi Shannon, Thank you for your review. We were disappointed to hear we made an error here, but pleased you allowed us the opportunity the correct the mistake. We really hope she had a lovely 80th birthday. Best wishes, Honey Willow.

Posted 5 months ago

“She has worn it every day since she got it and still has the packaging on her dresser two weeks later. Great company who really do good work.”

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Posted 5 months ago

“Lovely item and beautifully packaged. Will definitely purchase from here again!”

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Posted 5 months ago

“I’ve had couple of necklaces for friends and they have loved them ,Very well made”

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Posted 5 months ago

“I was impressed with the quality of the service and the product. Thank you.”

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Posted 6 months ago

“Excellent, honest jewellers with that personal and traditional touch. The attention to detail and presentation second to none.”

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Posted 6 months ago

“Lovely company with quality products.”

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Posted 6 months ago

Honey Willow is rated 5.0 based on 2,907 reviews