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Honey Willow Reviews

5.0 Rating 2,907 Reviews
99 %
of reviewers recommend Honey Willow
5.0
Based on 2,907 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Honey Willow Reviews
We made a purchase that required delivery the same week. We received the bracelet in a matter of days with excellent communication from Honey Willow a gift for my daughters wedding from my son to her. She absolutely loves the bracelet and sentiment of it. Thank you so much. Highly recommend.
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Posted 6 months ago
A+ She Loved it
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Posted 6 months ago
l excellent company to work with. From the ordering process through delivery The transaction was simple to make an easy to execute. Highly recommend this company for some very unique gift purchases.
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Posted 6 months ago
I ordered the necklace with 3 pearls for my daughter's 30th birthday. It came beautifully wrapped with a personal note. Very high quality necklace and my daughter loved it!
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Posted 6 months ago
We found Honey Willow online when we were looking for coral earrings to commemorate our 35th anniversary. They have been super helpful, in emails, order and delivery stages. I like how they let you know who made them. They seem a lovely team of people working there. Will try and go into the shop if we arrive in opening hours. Thank you muchly.
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Posted 6 months ago
Hi Susan Thank you for taking the time to leave a review. We are so happy to hear that you have enjoyed your experience shopping with Honey Willow and you're pleased with your earrings. We hope you had a wonderful anniversary, and we would love for you to pop into the shop when you are in Bath and say hello! We are open, Monday 10-4pm and Wednesday to Sunday 10-4pm. Have a great trip! Best wishes, Honey Willow
Posted 6 months ago
The Honey Willow team are amazing! Wanting to make my moms 60th birthday special, I came across the "60 links necklace" and knew this would be a keepsake gift. I made the customizations i wanted and ordered, only to realize there were different sizes to the links, an 'original size' versus a 'petite size'. Slightly panicked i reached out to the team, asking them the size difference, if i was still able to change the order etc. The team were amazing and got back in touch soo quickly. They were super helpful in answering all my questions and I everything was sorted no problem. The actual jewellery itself is so precious and my mom absolutely loved it! Definitely a one of a kind. Thank you Honey Willow.
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Posted 6 months ago
Dear Ayla Thank you so much for your positive review, we're so happy your mother loved her necklace and hope she had a wonderful time celebrating her special birthday! We're so pleased we could help and thank you for your lovely words we really appreciate the support. Best wishes, Honey Willow
Posted 6 months ago
Very happy with the purchase our friend loved it
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Posted 6 months ago
Hi Lynda Thank you for your positive review, we're so pleased your friend loved her necklace and hope she had a wonderful birthday! Best wishes, Honey Willow
Posted 6 months ago
Beautiful necklace, very delicate. Bought as a graduation gift for my daughter, I haven’t given it to her yet but I’m sure she will love it! Great service and as she went to university of Bath I thought it was nice to get something local.
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Posted 6 months ago
Dear Susanne, Thank you for taking the time to leave a review, we really appreciate your positive feedback and support. Congratulations to your daughter for graduating and we wish her all the best for the future. We hope she enjoyed studying in beautiful Bath! Best wishes, Honey Willow
Posted 6 months ago
enjoyed working with Honey Willow.
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Posted 6 months ago
The necklace was a gift for my sister, she absolutely loves it.
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Posted 6 months ago
Dear Jill Thank you for taking the time to leave a review, we thrilled that your sister loved her necklace and hope to make something for you in the future. Best wishes, Honey Willow
Posted 6 months ago
Excellent fantastic service and beautiful packaging it was a pleasure to gift to my twin sister and she was very impressed thank you x
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Posted 6 months ago
Products are gorgeous, experience is premium, and I sincerely hope this boutique creator enjoys great success
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Posted 6 months ago
Staff have a pleasant, helpful manner on the telephone. My order was dealt with very efficiently. The necklace came with a normal, adjustable chain as per my request, since the recipient has a pacemaker. It arrived nicely packaged with a little personalised note. Delivery was faster than I expected.
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Posted 6 months ago
Beautiful jewelry!
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Posted 6 months ago
Great quality and stunning work. I am so happy with my purchase!
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Posted 6 months ago
Good customer service when contacted. Necklace was loved by my wife
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Posted 6 months ago
Hello, Thank you for taking the time to leave a review, we really appreciate your feedback. We're happy to hear that your wife loved the necklace and we hope to make something again for you in the future. Best wishes, Honey Willow
Posted 6 months ago
I first stumbled upon Honey Willow several years ago when I was looking for a special gift for a friend. Flash forward to May 2024 and I have purchased AT LEAST half a dozen pieces! I can’t say enough how wonderful this company is … the jewellery is lovely, the presentation delightful and the hand written notes are charming. My most current order was made by Marina, Beth and Meg who did a fabulous job creating the pieces, beautifully packaging the items and shipping them out expeditiously. Honey Willow is my “Go To” place for exceptional gifts and if I ever get to Bath, England it will be my first stop! XO
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Posted 6 months ago
Dear Julie Thank you so much for your wonderful review, we feel very honoured to be your go to destination for gifts and we really appreciate your support and positive feedback. We would love to show you around the shop and workshop, so if you are ever in Bath please do get in touch! Best wishes, Honey Willow
Posted 6 months ago
I ordered the coral anniversary gift necklace for my wife, all I can say is it is absolutely beautiful,delivered on time,and wonderfully gift wrapped.
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Posted 6 months ago
Dear Stephen Thank you for taking the time to leave a review, we really appreciate your positive feedback and hope you and your wife had a wonderful anniversary celebration! Best wishes, Honey Willow
Posted 6 months ago
Very easy to order. Arrived to the USA quickly.
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Posted 6 months ago
Beautiful piece of jewelry! Pleased with my purchase.
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Posted 6 months ago
Honey Willow is rated 5.0 based on 2,907 reviews