Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,907 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 14th November 2024

Sashana Gordon

Honey Willow 5 star review on 4th November 2024

Kathy Howell

Honey Willow 5 star review on 24th October 2024

Sophie Caldwell

140

Anonymous

Anonymous // 01/01/2019

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“Great service and quick delivery 😁”

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Posted 3 years ago

Hi John, Thank you for reviewing our service too, we are glad you were happy with our customer care. Best wishes Honey Willow.

Posted 3 years ago

“Didn’t feel after sales customer service was great. They have to understand that when buying online it’s a different experience to touching something a store. Had I been able to do that I wouldn’t have purchased. As it was when it came I didn’t like it but they proved difficult to deal with arguing that it was handmade so therefore couldn’t be returned when I’m pretty sure the that only the hand stamped ring would have been unusable.”

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Posted 3 years ago

Again, we are so sorry that you are disappointed with your jewellery. We don't normally offer refunds on personalised jewellery, as we handcraft it all to order, however we wanted you to be happy with your jewellery, and as it was clear you were not, we offered you a full refund on 7th October, 2.5 weeks before you left this review.

Posted 3 years ago

“We have purchased these beautiful necklaces for 60th birthdays they are so unique especially with the birth stones. Come with a lovely box & personalised message.”

Honey Willow 5 star review on 25th October 2021

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Posted 3 years ago

Hi, We are really pleased you liked your 60th gifts for Nicki and Julie. We hope they have lovely birthdays!

Posted 3 years ago

“Wonderful jewellery. Beautifully made and the gift wrapping is so lovely. Precious gifts for precious people. My sister loved her earrings and was very touched by the message you included. Thank you so much”

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Posted 3 years ago

“Great service. Really helpful when they realised i had made a mistake when ordering. Necklace arrived on time and is gorgeous. Would recommend to anyone.”

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Posted 3 years ago

“Excellent customer service and choices.”

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Posted 3 years ago

Hi Kathryn, Thank you for leaving us a review. We hope she had a lovely 60th birthday! Best wishes, Honey Willow

Posted 3 years ago

“Honey Willow is the perfect place to shop for all things anniversary. Amazing customer service and gifts that every woman will love. My wife was so happy with her 10 year anniversary gift.”

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Posted 3 years ago

Peter, thank you for taking the time to leave us both a product review and a company review. We a really pleased you are happy with our customer service and the gift we made for your wife.

Posted 3 years ago

“My daughters bought me this for my 70th and I loved it so much I bought one for my sisters 80th birthday. Well made. Fast delivery and good communication. Recommend Honey Willow highly.”

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Posted 3 years ago

Thank you - we are so pleased to hear you loved your birthday necklace and that you bought one for your sister!

Posted 3 years ago

“Wow, mother loved her 70th birthday necklace!!! Thank you for making her evening special!!!”

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Posted 3 years ago

We are so glad your mother loves her necklace! Wishing her a very happy birthday.

Posted 3 years ago

“I purchased the Friendship Necklace for my best friend's 40th birthday, and was over the moon! (As was I!) It was absolutely stunning and so well made. I also really appreciated all the special touches by Honey Willow, such as the booklet showing who worked on the piece as well as the handwritten Happy Birthday message to my friend. The packaging was also gorgeous. Those "little" things really mean a lot! Thank you Honey Willow for making my friend's birthday extra special! You'll be my go-to from now on for all my "meaningful gifts."”

Honey Willow 5 star review on 19th October 2021

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Posted 3 years ago

Thank you, we are delighted to hear this. We really enjoyed making Erika's necklace and are glad to hear that she had a lovely birthday!

Posted 3 years ago

“Love this beautiful necklace I bought my daughter for her sweet 16! It just arrived and can’t wait to give it to her.”

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Posted 3 years ago

“Everyone l dealt with were very helpful in providing information.”

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Posted 3 years ago

“I enjoy the variety of products to select from and from ordering to delivery it was well within the advertised delivery schedule.As always I am very impressed.🙈😊👍”

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Posted 3 years ago

“The necklace was absolutely beautiful, we selected birthstones of the children, which complimented each other perfectly, and the service was super helpful and fast. Recipient loved it. Thank you.”

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Posted 3 years ago

“Honey Willow are an great company to purchase from. Using and ordering on their website was easy and quick, and the Jewellery arrived on time without issue and with updates throughout the process. Luckily I did not have any issues with the order, but I feel certain that if there were any problems I would have been treated well by them.”

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Posted 3 years ago

“Absolutely beautiful hand made jewellery, purchased for gift for friend and she loved it , highly recommend”

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Posted 3 years ago

“Dealing with Honey Willow was very professional and satisfying. Would recommend this company to all.”

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Posted 3 years ago

“Good transaction. As described, delivered in the timescale said and a good product. Well pleased. Would recommend this supplier.”

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Posted 3 years ago

“A very quick and helpful, polite response to my enquiry. Once I had decided, the item arrived withing 2/3 days. It is an excellent bracelet, my wife was very pleased with it as a gift.”

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Posted 3 years ago

“Fantastic service, very quick delivery time. My wife loved it. Would highly recommend.”

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Posted 3 years ago

Honey Willow is rated 5.0 based on 2,907 reviews