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Honey Willow Reviews

5.0 Rating 2,907 Reviews
99 %
of reviewers recommend Honey Willow
5.0
Based on 2,907 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Honey Willow Reviews
The necklace was absolutely stunning. Unfortunately on the second day of wearing it it apparently came off the lock and off my neck and I lost it. I was devastated. It was the best 70th gift and I have received from my sister.
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Posted 2 years ago
I absolutely loved the necklace. It was a gift for my mother’s 50th and I was so suprised at the quality and how you can tell the necklace came from a genuine jewelry store and was more personal than from a large industry/ corporation.
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Posted 2 years ago
Hi Samantha, We are happy to hear you like the necklace. We hope your mother had a lovely 50th birthday. Best wishes Honey Willow
Posted 2 years ago
I ordered two items - a bangle with family birthstones and a necklace. Both presents for my wife (birthday and anniversary). Both arrived on time in a secure, robust box, inside of which were two lovely gift boxes tied with a silk ribbon and a personalized note from the makers. I am delighted with the quality of the pieces and the personal service/delivery and my wife loves the bangle (she hasn't had the necklace yet!) It makes such a difference to buy items like this from a family owned jewellers - so much more personal than buying from a large chain. I'd definitely recommend Honey Willow.
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Posted 2 years ago
Hi there, Thank you for taking the time to leave us such great reviews. We are happy that your shopping experience was positive. We work hard to make our approach personalised and warm so it is rewarding when it is appreciated. We hope your wife had a lovely birthday and that you enjoy your anniversary. Best wishes Honey Willow.
Posted 2 years ago
Thank you so much for your wonderful jewellery. My wife loved it and the personal service. Amazingly it arrived in 7 days from UK to Australia. Fantastic!!
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Posted 2 years ago
Hi Bruce, Thanks for leaving us a review. We hope you had a great 30th anniversary. We are pleased to hear it arrived quickly in Australia! Best wishes Honey Willow.
Posted 2 years ago
Ordered for my Daughter's birthda byith it.
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Posted 2 years ago
Hi Catherine, We hope your daughter had a great 50th birthday. Thank you for leaving us a review. Best wishes Honey Willow.
Posted 2 years ago
I like my piece of jewelery. It is unique and dainty. I appreciate the good communication from the company as well. It arrived as they said. I have received multiple compliments as well. thanks!
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Posted 2 years ago
Hi, Thank you for your review. We are pleased you like your necklace and we hope to see you again. Best wishes Honey Willow.
Posted 2 years ago
Absolutely lovely present for my mum for Mother’s Day - she was delighted and it was all so beautifully wrapped as well!
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Posted 2 years ago
Hi Anne, We hope she enjoyed Mother's Day. Thank you for visting us again and for leaving us a review. Best wishes Honey Willow.
Posted 2 years ago
Lovely product - really happy!
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Posted 2 years ago
Hi Ben. We hope you had a lovely anniversary. Thank you for leaving us a review. Best wishes Honey Willow
Posted 2 years ago
Gave my wife earrings for her 50th birthday fantastic service and look amazing
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Posted 2 years ago
Hi Steven, Thank you for your review. We hope your wife had a lovely birthday. We are glad she likes her earrings. Best wishes Honey Willow.
Posted 2 years ago
I had two special birthdays coming up and could not decide what to buy until I came across Honey and Willow .... The customer service was amazing told me when they would be made engraved and posted ! so I ordered online it was very straight forward both gifts arrived before their special days wrapped beautiful and a personal message from the people who had made the items a lovely touch. The gifts were so beautiful thank you so much you are now top of my list for purchasing presents.
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Posted 2 years ago
Hi there, We are pleased to hear you had a happy shopping experience with us. It was a pleasure to make your gifts. We hope we see you again. Thank you for your reviews. Best wishes Honey Willow.
Posted 2 years ago
Easy to use website, quick delivery
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Posted 2 years ago
Hi , Thanks for your review. We hope your friend likes her 50th necklace. Best wishes Honey Willow.
Posted 2 years ago
Our friend was absolutely delighted with the five ring necklace we got her for her 50th birthday. The customer service from Honey Willow was exceptional in tailoring the necklace to our requirements. We would definitely recommend this lovely establishment
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Posted 2 years ago
Hi Julie, That is great to hear your friend likes her necklace. We hope she had a great 50th. Thank you for leaving us a review. Best wishes Honey Willow.
Posted 2 years ago
The product arrived in a timely manner and in good condition.
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Posted 2 years ago
Hi Thomas, Thank you for leaving us a review. We hope she had a happy 50th birthday. Best wishes Honey Willow.
Posted 2 years ago
Communication was fantastic and considering I am located on the other side of the world I was very impressed. My purchase was for my sisters birthday and I cannot wait to finally give it to her. I love that this is a hand made one if a kind piece, makes it extra special.
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Posted 2 years ago
Hi Nicole, We enjoyed making your sister's personalised bangle and we hope she has a great birthday. Thank you for leaving us a review and for choosing us to make your special gift. Best wishes Honey Willow.
Posted 2 years ago
Very good quality
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Posted 2 years ago
Hi Kelly, We are glad you are happy with your silver initial necklace. Thank you for your review. Best wishes Honey Willow.
Posted 2 years ago
Amazing service so helpful when I emailed & rang . They guided me through so I made the right decision for what I wanted. Absolutely love it - it’s a surprise present & I know she will just love this necklace. Thank you so much ♥️
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Posted 2 years ago
Hi Elizabeth, Thank you for leaving us a review. It was great to work with you on this custom necklace. We hope she loves her suprise. Best wishes Honey Willow.
Posted 2 years ago
Love the presentation and the personal note. I would have liked the chain to upgrade to a thicker chain but she loved it.
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Posted 2 years ago
Hi Debra, Thanks for your review. We are glad to hear she liked her necklace. We do offer thicker chains if she changes her mind. We hope she had a lovely 60th. Best wishes Honey Willow.
Posted 2 years ago
My Mum absolutely LOVED this gift for her 80th!! The product shipped in time, arrived in perfect condition, was packaged beautifully, and was such a hit. The engraving added that loving, enduring charm, making her day so very special. Highly recommended!!
Honey Willow 5 star review on 24th March 2022
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Posted 2 years ago
Hi there, What a lovely picture! Thank you for sharing. We are glad to hear it made it to New Zealand in good time. We've shared the photo with our team, thank you for your review. Best wishes Honey Willow
Posted 2 years ago
My daughter was very pleased with the necklace I think it was fine but I was disappointed that was gold filled I feel it should’ve been real gold not gold filled.
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Posted 2 years ago
Hi Theresa, we are sorry that you are disappointed that your daughter's necklace is gold-filled. We do describe it as gold-filled and due to the cost of gold, we would be unable to make an equivalent necklace in real gold at this price. We do offer 9kt gold jewellery on our website. We are glad to hear your daughter is happy with her necklace.
Posted 2 years ago
Ideal for a 50 birthday present
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Posted 2 years ago
Hi Glynis, Thank you for leaving us a 5 star review. We are glad you liked the earrings and we hope to see you again soon. Best wishes Honey Willow.
Posted 2 years ago
Honey Willow is rated 5.0 based on 2,907 reviews