Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,899 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 14th November 2024

Sashana Gordon

Honey Willow 5 star review on 4th November 2024

Kathy Howell

Honey Willow 5 star review on 24th October 2024

Sophie Caldwell

140

Anonymous

Anonymous // 01/01/2019

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“Beautiful necklace and gift wrap, my friend loved her special present, thankyou.”

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Posted 3 years ago

“Beautiful necklace. Very quick turnaround to say that are made by hand. My mum loved it for her 50th.”

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Posted 3 years ago

“A memorable birthday present for a memorable birthday! Thank you - the necklace is beautiful but the presentation was exceptional - I didn't have to wrap it again! Thank you ...”

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Posted 3 years ago

Hi Margaret, Thank you for leaving us a review. We are really please you like your necklace and our packaging. We hope we see you again soon. Best wishes, Honey Willow.

Posted 3 years ago

“Ordered a necklace for my bride to he as a gift on our wedding day. She absolutely loved it. The quality was superb.”

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Posted 3 years ago

Hi Ian, We are so glad to hear your wife loved her necklace. Thank you for choosing us to help create a keepsake for your special day. Best wishes, Honey Willow

Posted 3 years ago

“Searched for a Necklace for my daughter’s 50 birthday found one on your website and it’s just perfect”

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Posted 3 years ago

Hi Vanessa, Thanks for leaving us a review. We are glad you found what you were looking for on our website and we hope she had a lovely 50th. Best wishes, Honey Willow

Posted 3 years ago

“Ordered the six rings a few weeks prior to the event, paid for expedited service & shipping. To my surprise it was on my porch in less than a week! Not bad for coming across the pond to the States. The item is gorgeous, my wife loves it, so all is well. Thanks for the exceptional service & I'll be coming back for more before too long!”

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Posted 3 years ago

Hi, Thank you for leaving us a review. We are really pleased you are happy with the service we provided. We hope your wife had a lovely 60th birthday. Best wishes, Honey Willow

Posted 3 years ago

“I absolutely love this company! Their products are beautiful and their customer service is excellent!”

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Posted 3 years ago

Hi Rhonda, Thank you for leaving us 5-star reviews. We are pleased you are happy with our service and your 40th necklace. We hope you visit us again soon! Best wishes, Honey Willow.

Posted 3 years ago

“I purchased the 3 ring necklace for my daughters 30th birthday. She absolutely loved it.”

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Posted 3 years ago

Hi Sarah, Thanks for leaving us a review. We hope your daughter had a lovely 30th and we are pleased to hear she loved her necklace. Best wishes Honey Willow

Posted 3 years ago

“Lovely service, I had a question about gift wrapping which they sent me a reply to extremely quickly & advised they didn’t do gift wrapping but the packaging their products come in is stunning enough! Really easy product to order & no problems with delivery, also kept me updated throughout.”

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Posted 3 years ago

Hi Madeline, Thank you for leaving us a company review. We are glad you were happy with our service. We will be offering our regular Christmas gift-wrap service again this year, with some lovely new hand illustrated wrapping. So keep us in mind for Christmas gifts.

Posted 3 years ago

“Great service, the order arrived on time and I was kept informed as to when the order was to be delivered, will definitely use again”

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Posted 3 years ago

Dear Joanne, Thank you for reviewing our company. We are glad you are happy with our customer service and we look forward to seeing you again. Best wishes, Honey Willow

Posted 3 years ago

“My wife loved her 9th anniversary necklace. Great company to deal with”

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Posted 3 years ago

Hi Daniel, Thank you for leaving us a review. We are really pleased your wife liked her necklace and we hope you had a great time celebrating your 9th anniversary. Best wishes Honey Willow.

Posted 3 years ago

“This was a gift for a very dear friend & she totally loved it. Very nicely packaged. Would definitely recommend.”

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Posted 3 years ago

Hi Allison, We are pleased you like our packaging and the service we provided. We hope you visit us again for more milestone gifts! Best wishes, Honey Willow.

Posted 3 years ago

“Great service and quick delivery 😁”

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Posted 3 years ago

Hi John, Thank you for reviewing our service too, we are glad you were happy with our customer care. Best wishes Honey Willow.

Posted 3 years ago

“Didn’t feel after sales customer service was great. They have to understand that when buying online it’s a different experience to touching something a store. Had I been able to do that I wouldn’t have purchased. As it was when it came I didn’t like it but they proved difficult to deal with arguing that it was handmade so therefore couldn’t be returned when I’m pretty sure the that only the hand stamped ring would have been unusable.”

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Posted 3 years ago

Again, we are so sorry that you are disappointed with your jewellery. We don't normally offer refunds on personalised jewellery, as we handcraft it all to order, however we wanted you to be happy with your jewellery, and as it was clear you were not, we offered you a full refund on 7th October, 2.5 weeks before you left this review.

Posted 3 years ago

“We have purchased these beautiful necklaces for 60th birthdays they are so unique especially with the birth stones. Come with a lovely box & personalised message.”

Honey Willow 5 star review on 25th October 2021

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Posted 3 years ago

Hi, We are really pleased you liked your 60th gifts for Nicki and Julie. We hope they have lovely birthdays!

Posted 3 years ago

“Wonderful jewellery. Beautifully made and the gift wrapping is so lovely. Precious gifts for precious people. My sister loved her earrings and was very touched by the message you included. Thank you so much”

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Posted 3 years ago

“Great service. Really helpful when they realised i had made a mistake when ordering. Necklace arrived on time and is gorgeous. Would recommend to anyone.”

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Posted 3 years ago

“Excellent customer service and choices.”

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Posted 3 years ago

Hi Kathryn, Thank you for leaving us a review. We hope she had a lovely 60th birthday! Best wishes, Honey Willow

Posted 3 years ago

“Honey Willow is the perfect place to shop for all things anniversary. Amazing customer service and gifts that every woman will love. My wife was so happy with her 10 year anniversary gift.”

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Posted 3 years ago

Peter, thank you for taking the time to leave us both a product review and a company review. We a really pleased you are happy with our customer service and the gift we made for your wife.

Posted 3 years ago

“My daughters bought me this for my 70th and I loved it so much I bought one for my sisters 80th birthday. Well made. Fast delivery and good communication. Recommend Honey Willow highly.”

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Posted 3 years ago

Thank you - we are so pleased to hear you loved your birthday necklace and that you bought one for your sister!

Posted 3 years ago

Honey Willow is rated 5.0 based on 2,899 reviews