Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 3,103 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 3,103 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 7th April 2025

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service friendly staff on the phone nothing was to much for them to do I ordered the wrong size Holney Willow changed it over with no issue Will use them again Steve”

Helpful Report

Posted 1 month ago

Dear Steve, Thank you, for your positive feedback! We're so glad we could help and make the exchange hassle-free for you. We really appreciate your support and look forward to making something else for you again in the future! Best wishes, Honey Willow

Posted 1 month ago

“Beautiful piece of jewelry. My Wife loves it. But, the chain was quite tangled when it was opened. Required a jeweler untangle it.”

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Posted 1 month ago

Dear August, Thank you for your feedback, we're so happy to hear that your wife loves the jewellery. However, we're sorry to hear about the tangled chain, this is certainly not the experience we want for our customers. We can only think it must have really been thrown around in transit. We appreciate you bringing it to our attention and will look into ways to prevent this in the future. Best wishes, Honey Willow

Posted 1 month ago

“I love all the options available. It was very easy to order and I appreciated the follow up emails keeping me informed about the progress of my order.”

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Posted 1 month ago

Hello, Thank you for your review, we're so glad to hear that you had a great experience with us! We aim to make the ordering process as easy as possible and keep you updated along the way, so it's really good to hear you found this. Thank you for your positive feedback. Best wishes, Honey Willow

Posted 1 month ago

“I bought a necklace for my daughter’s 40th birthday. She loved it. The service was very good and the jewellery beautiful all packaged well with the personal touch of pictures of the people that made it. Very nice x”

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Posted 1 month ago

Dear Nichole, Thank you so much for your kind words! We're so pleased to hear that your daughter loved her necklace and that you had a great experience with our service. We hope your daughter had a very special birthday and that the necklace continues to bring joy for years to come! Best wishes, Honey Willow

Posted 1 month ago

“I live in Australia but at one time lived near Bath. I wanted a 50th birthday gift for my daughter and found your lovely site. Very easy to use and beautiful gifts.”

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Posted 1 month ago

Dear Jean, Thank you for your lovely message! How wonderful that you found us all the way from Australia - especially with your connection to Bath! We're so pleased you chose us for such a special 50th birthday gift for your daughter. We hope she has a very special birthday! Best wishes, Honey Willow

Posted 1 month ago

“Excellent service and absolutely loved the necklace (so did my mum) Very Happy”

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Posted 1 month ago

Dear Julia, Thank you for your positive feedback! We're so happy to hear that you and your mum loved the necklace. Wishing her many joyful moments wearing it! Best wishes, Honey Willow

Posted 1 month ago

“Very happy with the service”

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Posted 1 month ago

“Excellently design product, value for money, packaging, presentation, and timeliness of delivery. Couldn't have asked for a better experience. Keep up the great work!”

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Posted 1 month ago

Dear Mitchell, Thank you so much for your kind words. We're thrilled to hear that your experience with us was so positive, thank you for choosing us, especially on the other side of the world! We hope to make something for you again. Best wishes, Honey Willow

Posted 1 month ago

“Good quality jewellery. Obligingly changed the ear fitting to my earrings.”

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Posted 1 month ago

Dear Alan, Thank you for your lovely feedback! We're so glad you're happy with the quality of your jewellery and the fitting adjustment. We're happy we could help! Best wishes, Honey Willow

Posted 1 month ago

“The overwhelming response to the circles necklace cannot be beat! I have gifted this many times ….the response to its quality, sentiment and presentation always fulfills my heartfelt intention….and is received with joy and truly the keepsake it was intended to be! Thank you for your beautiful craftsmanship ….it is appreciated and worn with great pride!”

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Posted 1 month ago

Dear Sandy, Thank you so much for your heartfelt words. It means the world to us to know that this necklace has brought so much joy and sentiment to those you've gifted it to. We’re so grateful for your support and thank you for choosing us to be part of your cherished gifts! Best wishes, Honey Willow

Posted 1 month ago

“Order received on time.”

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Posted 1 month ago

Hello, Thank you for letting us know, we're glad to hear your order arrived on time! Best wishes, Honey Willow

Posted 1 month ago

“First rate design and first rate quality became a first rate gift. My wife loves the necklace so much she lets me back in the house, occasionally. Well done!”

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Posted 1 month ago

Hello, Thank you for your positive feedback. We're thrilled to hear that the necklace was such a hit with your wife. It sounds like it made quite the impression! Thanks again for choosing us, and we hope you get plenty of "occasional" access to the house! Best wishes, Honey Willow

Posted 1 month ago

“The necklace I ordered for a gift is perfect! It’s even nicer in person. It was packaged well and I am very happy with my purchase. Highly recommend. I love that the jewelry is handmade in England. This was a big selling point for me.”

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Posted 1 month ago

Dear Renee, Thank you so much for your positive review! We're thrilled to hear that the necklace exceeded your expectations and that you’re happy with your purchase. It’s great to know that the handmade quality and our UK craftsmanship were a key part of your decision. We really appreciate your recommendation and are so glad we could help you find the perfect gift! Best wishes, Honey Willow

Posted 1 month ago

“White and jade being the colours of a thrid wedding anniversary, I ordered a pair of pearl and jade earrings, which were exquisitely made, beautifully wrapped and arrived in good time for said date. My wife thought they were absolutley lovely (and I got mega points!!) I've bookmarked their website for the future.”

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Posted 1 month ago

Dear Mike, Thank you so much for your kind words! We're so pleased to hear that the earrings made the perfect anniversary gift and that your wife loved them! We look forward to helping you find more special pieces down the road. Wishing you and your wife many more wonderful anniversaries ahead! Best wishes, Honey Willow

Posted 1 month ago

“Excellent surprise gift for my wife’s 70th birthday. She absolutely loves it!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback! We're so pleased to hear that your wife loved her surprise gift for her 70th birthday. It’s always special to be part of such meaningful moments. Wishing you both many more happy celebrations ahead, and we’d love to help with future gifts whenever the occasion arises! Best wishes, Honey Willow

Posted 1 month ago

“My wife loved the Iolite and pearl earrings for our 21st anniversary. The packaging was beautiful and the personal company info was nice to see. Thank you!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your lovely feedback! We're delighted to hear that your wife loved the earrings for your 21st anniversary. It’s great to hear that the packaging and personal touch added to the experience. Wishing you both many more happy anniversaries ahead, and we’d love to assist you again in the future! Best wishes, Honey Willow

Posted 1 month ago

“Excellent service, including assisting with shipping diffuculties encountered in Canada. Attentive and helpful. And necklace was as described and illustrated- we are very pleased and happy with the purchase. Would use again.”

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Posted 1 month ago

Dear Gordon, Thank you for your kind words! We’re so glad we could assist with the shipping challenges and that you’re happy with both our service and the necklace. It’s great to hear that you’re pleased with your purchase - we'd love to assist you again in the future! Best wishes, Honey Willow

Posted 1 month ago

“Very efficient with postage gift perfect no complaints at all”

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Posted 1 month ago

Dear Jennifer, Thank you for your positive feedback! We're so pleased to hear that everything arrived efficiently and that the gift was just right for you! We truly appreciate your support and hope to make something again for you in the future. Best wishes, Honey Willow

Posted 1 month ago

“Great service”

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Posted 1 month ago

“Very happy with the Six Links pendant necklace we purchased for our sister’s 60th birthday gift. Speedy delivery to Australia, beautifully presented and quality workmanship.”

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Posted 1 month ago

Dear Deb, Thank you for your positive feedback! We're thrilled to hear that the necklace made a perfect gift for your sister’s 60th birthday. Wishing her a very happy birthday, and thank you for choosing us to be part of such a special occasion. Best wishes, Honey Willow

Posted 1 month ago

Honey Willow is rated 5.0 based on 3,103 reviews