Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,907 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 14th November 2024

Sashana Gordon

Honey Willow 5 star review on 4th November 2024

Kathy Howell

Honey Willow 5 star review on 24th October 2024

Sophie Caldwell

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really impressed with the necklace that I ordered from Honey Willow. It was really easy to order and personalise and it arrived promptly. It was packaged beautifully and I didn't even open it when it arrived because it was so nice I just wrapped the box for my mum as I thought she would like unwrapping the tissue paper and seeing all the little bits that went with it. Overall, really impressed with the item, service, delivery and presentation.”

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Posted 2 years ago

Hi Sophie, We are happy to hear you are pleased with our service. We hope your mum had a lovely 60th birthday. Best wishes Honey Willow.

Posted 2 years ago

“This is my 2nd necklace I’ve ordered from Honey Willow. I’m very pleased with the craftsmanship of it. I will be ordering a third very soon.”

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Posted 2 years ago

Hi Marilyn, Thank you for returning to us for a gift we are pleased you like our jewellery and we appreciate you taking the time to leave us a review. Best wishes Honey Willow.

Posted 2 years ago

“high quality and delicate crafting of bespoke jewellery. The monthly newsletter is a must!”

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Posted 2 years ago

Hi, We are pleased you like our newsletter, we enjoy creating it for our customers so thank you for appreciating it! Best wishes Honey Willow

Posted 2 years ago

“The only reason I’m not leaving 5 stars is that I got the wrong card. The card was supposed to read “7 rings for 7 years. Happy anniversary. “ instead it read “7 rings for 7 decades. Happy 70th Birthday “. My wife laughed but loved the necklace”

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Posted 2 years ago

Hi Mike, Thank you for being understanding and taking this in your stride. We are very sorry for our error here and we will let you know when the replacement gift card is sent. We hope you had a happy anniversary and thanks for being good sports! Best wishes Honey Willow.

Posted 2 years ago

“A really beautiful piece, I had mine personalised with my grandparents birth stones as they recently passed and I couldn't have wished for a better item. Its simplistic, dainty and exactly what I was looking for. I can't thank the team at Honey Willow enough for the presentation of the item and the love that was put into making my item.”

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Posted 2 years ago

“Beautifully made piece of jewellery for my mother in law's 80th Birthday. Very smooth and easy transaction. Thank.”

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Posted 2 years ago

“My daughter was delighted with her 50th birthday necklace .All made and delivered as promised. Great service. Thank you.😃”

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Posted 2 years ago

That is great to hear Keith! Thank you for leaving us this review. We are pleased she liked her necklace and we hope it was a special day. Best wishes Honey Willow.

Posted 2 years ago

“The delightful earrings I bought for my Mothers 90th birthday are the ideal present. Excellent quality and beautifully wrapped.”

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Posted 2 years ago

Hi there, Thank you for leaving us a review. We are happy you like the earrings and we hope your mother enjoys wearing them. Best wishes Honey Willow.

Posted 2 years ago

“Ordering the necklace was easy on-line. I was pleasantly surprised when I received the package, as, it came sooner than the expected arrival date. I would purchase other merchandise from Honey Willow in the future.”

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Posted 2 years ago

Hi there, We are glad you found ordering with us an easy experience and we are pleased to hear your daughter-in-law liked her 40th gift. Thank you for leaving us a review and we hope to see you again. Best wishes Honey Willow.

Posted 2 years ago

“Lovely, well thought out quality piece of jewellery.”

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Posted 2 years ago

Hi Peter, Thanks for your review. We hope you had a lovely 4th wedding anniversary. Best wishes Honey Willow.

Posted 2 years ago

“Really happy with 10 year anniversary necklace I bought for my wife, she's due to get it in a week, I'm sure she'll love it,thanks”

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Posted 2 years ago

Hi Darren, thank you for your review. We hope you have a great 10th anniversary and your wife loves her necklace thank you for choosing us to help you celebrate. Best wishes Honey Willow.

Posted 2 years ago

“My wife was delighted with the necklace even though she did not want her nineteith birthday advertising”

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Posted 2 years ago

Hi David, It was a pleasure to make your necklace for such a special occasion, we are glad she liked your efforts we hope it was a memorable occasion. Thank you for leaving us a review. Best wishes Honey Willow

Posted 2 years ago

“Fabulous service and necklace is stunning”

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Posted 2 years ago

Hi Lynne, We are glad you are happy with our service and it is great to hear your daughter liked her necklace. We hope she had a special 30th birthday. Best wishes Honey Willow.

Posted 2 years ago

“The item was as described and we are very happy with the quality, delivery was also very good and I would use again.”

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Posted 2 years ago

Hi Paul, We are glad you liked the earrings. We hope the recipient had a lovely 80th birthday. Thank you for leaving us a review. Best wishes Honey Willow.

Posted 2 years ago

“I bought one of the necklaces for my mother’s 80th birthday and she absolutely loved it”

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Posted 2 years ago

Hi Luzan, That is great to hear your mother liked her 80th necklace. Thank you for taking the time to leave us a review and we hope to see you again. Best wishes Honey Willow.

Posted 2 years ago

“My daughter-law loved the necklace for her 50th bday Thank you!!”

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Posted 2 years ago

Hi Mary, Thank you for your review. We hope your daughter-in-law had a great 50th birthday and that we see you again. Best wishes Honey Willow

Posted 2 years ago

“Great quality and value for a good price! Quick overseas shipping.”

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Posted 2 years ago

Hi Jennifer, Thanks for your review. We are glad to hear your boss liked her 60th necklace. We hope to see you again. Best wishes Honey Willow.

Posted 2 years ago

“The 2 celebration necklaces that I purchased are absolutely gorgeous. I cannot wait to give one of them to my twin sister on our upcoming 50th birthday in April. I cannot believe how efficient and quick the items were made and shipped to my home address(Canada). I simply love your products and will be showing them off and telling my friends about your company. I also love the personal hand written note . This makes this purchase even better. The option to personalized the saying is also an awesome option. Thank You! Your company rocks!”

Honey Willow 5 star review on 31st March 2022

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Posted 2 years ago

Hi Paulette, Thank you for your review. We hope you and your sister have a great 50th. Enjoy celebrating this milestone together! Best wishes Honey Willow.

Posted 2 years ago

“I purchased the original 7 links for 7 decades 70th birthday necklace for a special up and coming birthday. Upon receipt I didn’t like the extender chain and just couldn’t initially undo it but once I managed to get it undone the ring meant to fit in to the bolt ring was so small and fiddly and the bolt ring so thick I just couldn’t fasten it. I phoned them up, subsequently returned it and had a completely different chain attached - no extender. Please do away with your extender chains. It was returned immediately and I’m now delighted with it. The service by the team at Honey Willow has been second to none.”

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Posted 2 years ago

Hi there, Thank you for your review. We are glad we were able to help you with this. As we mentioned at the time the majority of our necklaces are gifted and the extender chain has been introduced to provide our customers with flexibility on the length. Often it is not easy to guess the length a recipient might need. Our products are constantly reviewed and we have taken onboard your feedback regarding the size of the links used on our extension chains and we will be carrying this foward. We hope your friend loves her 70th necklace. Best wishes Honey Willow.

Posted 2 years ago

“It was a gift for my Besties 50th birthday. Very serendipitously I was on the phone to her when the delivery arrived 3400kms away. It was lovely to see her unwrap the gift and see the joy on her face. The necklace was beautiful and looked exactly as ordered. The wrapping was delightful and thankfully, as I was on the phone to her I could say it was from me. There was no card attached with the extra payment of wrapping. I'm unsure if I missed the part where I could write a message on a card? Overall, I was very pleased with the excellent quality of the necklace and the service. Thank you very much!”

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Posted 2 years ago

Hi Tina, Thank you for your review. That is a funny coincidence! We are glad to hear she liked the necklace. We include the option of a personalised giftnote on the actual listing for free. The option is just above the "add-ons" for the giftwrap and express making. This gift note sits within the gift box and is separate to the giftwrap sleeve. We hope she had a lovely 50th birthday and we are glad it arrived in Australia on time. Best wishes Honey Willow.

Posted 2 years ago

Honey Willow is rated 5.0 based on 2,907 reviews