Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,981 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,981 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 11th February 2025

142

Anonymous

Anonymous // 01/01/2019

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“Everything went smoothly - thank you to all concerned. Gift arrived on time.”

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Posted 3 weeks ago

Hello Thank you for your lovely review. We're so glad to hear everything went smoothly and that your gift arrived on time. We appreciate your support! Best wishes, Honey Willow

Posted 2 weeks ago

“Exceptional service and quality handmade jewelry”

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Posted 3 weeks ago

Hello, Thank you for your kind words! We're so happy to hear that you had a great experience and love the quality of your necklace, we hope to make something again for you! Best wishes, Honey Willow

Posted 2 weeks ago

“I purchased the 7 Links for 7 Decades Necklace in Silver & Gold for a 70th birthday and my friend loved it. It was beautifully made. I would highly recommend.”

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Posted 3 weeks ago

“Beautiful gift, so well crafted. Arrived on time and the quality wasexactly what I had hoped for.”

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Posted 3 weeks ago

Dear Robert, Thank you for your kind words! We're so happy to hear that you love the gift and that it arrived on time. Best wishes, Honey Willow

Posted 2 weeks ago

“My experience with Honey Willow was excellent. My wife is somewhat of a connuseur of jewelry. She is very particular in what she likes. She loves the 9 Year Anniversary necklace I bought her. The necklace came beautifully packaged. Most impressively of all, it was delivered, internationally, faster than most domestic orders these days. Thank you Honey Willow. I will definitely be suggesting you to friends and family.”

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Posted 3 weeks ago

Dear Frank, Thank you so much for your positive review! We're thrilled to hear that your wife loves her necklace and that the experience was so positive from start to finish. It's always a pleasure when we can meet the high standards of someone with such a discerning eye for jewellery! We are very grateful for your support and look forward to making something else for you in the future. Best wishes, Honey Willow

Posted 2 weeks ago

“Beautiful necklace. Love the mixed metals look so it goes with anything. Beautifully packaged and arrived quickly to the U.S. Loved that i could give a message to the recipient also.”

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Posted 3 weeks ago

Dear Laurie, Thank you so much for your lovely review. We're so happy to hear that you love the necklace and the mixed metals look. It's always great when a piece can go with anything! We hope the recipient loves their gift too! Best wishes, Honey Willow

Posted 2 weeks ago

“Very pretty, and the Six Circles are very dainty and very nice! The chain that is included, is very delicate, so I replaced it with a bigger and stronger chain.”

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Posted 3 weeks ago

Dear Kathleen, Thank you for your thoughtful review, we're so glad you love the Six Circles design. We completely understand your decision to switch to a stronger chain for added durability. Your feedback is really helpful, and we appreciate you taking the time to share your experience! Best wishes, Honey Willow

Posted 2 weeks ago

“I love my garnet and pearl earrings. They're JUST what I wanted and are so beautifully made.”

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Posted 3 weeks ago

Hello, Thank you so much for your lovely feedback! We're delighted to hear that your earrings are exactly what you wanted - enjoy wearing them! Best wishes, Honey Willow

Posted 1 week ago

“I ordered necklace for my daughter in law's 50th birthday. It arrived beautifully wrapped and am very happy to report that she loves it. Lovely to have so much choice and didn't find it difficult to choose. Would definitely buy from you again if and when the occasion arises.”

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Posted 3 weeks ago

Dear Jane, Thank you for your positive feedback! We're so happy to hear that your daughter-in-law loves her necklace, we hope she had a very special birthday. It means a lot to us that you'd choose us again for future gifts. We look forward to making something again for you! Best wishes, Honey Willow

Posted 1 week ago

“Beautiful three and four ringed necklaces for 30th and 40th birthdays. The necklaces were very well received by my three daughters. This was my first purchase with Honey Willow. I am a very satisifed customewr.”

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Posted 3 weeks ago

Hello, Thank you so much for your kind words! We're delighted to hear that your daughters' loved their milestone necklaces and that your first experience with Honey Willow was a great one. We hope everyone had a very special birthday! Best wishes, Honey Willow

Posted 1 week ago

“I purchased a 5 ring necklace direct from the shop which I was very happy with. Once home I realised I needed a shorter chain. I spoke to the staff and it was changed easily by post. Very pleased with my purchase and the service. Would buy from them again.”

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Posted 3 weeks ago

Dear Lyn, Thank you for your lovely feedback! We're so glad to hear that you're happy with your necklace and that our team could easily assist with the chain adjustment. We'd love to welcome you back again in the future! Best wishes, Honey Willow

Posted 1 week ago

“I purchased a necklace for a 18th birthday present, which the recipient loved, beautifully packaged, and quick delivery.”

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Posted 3 weeks ago

Dear Heather, Thank you for your lovely feedback! We're so happy to hear that the necklace made a special 18th birthday gift and was well received. Thank you for choosing us to help celebrate the day! Best wishes, Honey Willow

Posted 1 week ago

“Great International shipping . Good communication. Would purchase from Honey Willow again . My wife loves her necklace .”

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Posted 3 weeks ago

“Beautiful necklace, nicely packaged and quick delivery”

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Posted 3 weeks ago

“I LOVE this amazing establishment! I have been ordering things for years - special family events (milestone birthdays, new babies born, school graduations). Aside from the beautiful, one of a kind pieces, I so appreciate the special added touches that always come with each gift. The customer service is outstanding as well. Always quick to respond (I'm in the USA) with a positive "can do" attitude. The gift wrap is so unique and beautiful. Keep doing what you do and Thank you for all the one of a kind pieces of jewerly and the memories made with each one!”

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Posted 3 weeks ago

“Purchased a necklace for a friends big birthday. The necklace arrived beautifully packaged. My friend was so delighted.”

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Posted 3 weeks ago

“I ordered a necklace for my sister-in-law’s 60th birthday! The necklace is absolutely beautiful and the attention to detail from the handwritten thank card and packaging made it even more special . Great customer service !”

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Posted 3 weeks ago

“I ordered four necklaces from Honey Willow for milestone birthdays in my family (my MIL, mother, sister, and wife). Three were shipped to my house and arrived on time, but the fourth—the most urgent—was sent directly to the recipient. Unfortunately, despite the promised shipping timeframe, it took a month to arrive, missing the special birthday entirely. Throughout the delay, the only response I received from the team was a series of excuses and a 5% discount, which did little to make up for the missed occasion. I can't comment on the jewelry itself since it was delivered after my departure, but the lack of accountability and poor resolution of the shipping issues left me disappointed. If you're ordering for a time-sensitive occasion, I’d recommend looking elsewhere.”

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Posted 3 weeks ago

Dear Jonathan, Thank you for your feedback. We’re truly sorry to hear that one of your orders did not arrive in time for the special occasion. While shipping delays are out of our control, we completely understand how frustrating this must have been for you. We always strive to provide the best service possible, and we regret that you felt we fell short in this instance. Behind the scenes, our team were doing all we could to try and resolve the delay with the courier, however as it was the busy Holiday season, it was very much beyond our control. We really hope the recipient of this gift and the other three gifts, still really loved their pieces and had very special celebrations. Best wishes, Honey Willow

Posted 2 weeks ago

“Excellent quality and first class service”

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Posted 3 weeks ago

“I ordered a lovely necklace for my friend’s 70th birthday. Unfortunately, UPS lost the package, and Honey Willow customer service was amazing! Each person who responded to my emails was friendly and professional. Without any hesitation, a second piece was made and shipped out. And without me asking, the expedited shipping I had paid on the first order was refunded. I have never experience such phenomenal customer service and I will definitely be ordering again!”

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Posted 4 weeks ago

Dear Barbara, Thank you so much for your kind words! We’re very sorry that UPS lost your original package, but we’re delighted that our team could turn the situation around for you. Ensuring a smooth and stress-free experience for our customers is always our top priority, and we’re so pleased to hear that you felt well taken care of. We greatly appreciate your support and look forward to creating more meaningful pieces for you in the future! Best wishes, Honey Willow

Posted 3 weeks ago

Honey Willow is rated 5.0 based on 2,981 reviews