HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 512 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

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“Excellent report which listed over 100 issues I was able to share and discuss with the develop. It was certainly worth the investment as it has given me peace of mind when I move into the property next week.”

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Posted 1 year ago

“Great service, great communication and assistance dealing with issues. Report was delivered on time and to a high standard.”

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Posted 1 year ago

“Easy to book. Snagging surveyor, Mr. Moore is very professional and very detailed. We received the report one day after snagging. Report is easy to read. Issues are highlighted according to the seriousness of defects. We shared the report with developer and asked developer to fix all the issues listed asap. We will consider the re-inspection a year later. Thank you.”

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Posted 1 year ago

“Great service and clear and useful report provided”

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Posted 1 year ago

“Frazer is absolutely professional who helped us to identify hidden risks and also defects that the developer needs to follow up for us. He is also very friendly too.”

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Posted 1 year ago

“Came in, did not disturb us and worked efficiently.”

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Posted 1 year ago

“Anthony carried out a very thorough inspection backed up with photos.At the end he gave us a thorough debriefing of the salient points of his report. Inspection took about 3 hours.Overall very satisfied with the outcome.Thank you.”

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Posted 1 year ago

“HomeSnag did a very thorough survey on our new build house, finding many issues that we would never have found ourselves. This service should be an essential part of all new build purchases as developers can't be trusted to deliver what they promise. Would definitely recommend and use again if I ever buy another new house.”

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Posted 1 year ago

“Great services & professional!”

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Posted 1 year ago

“Report was thorough and communication was good.”

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Posted 1 year ago

“Careful inspection and detailed report.”

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Posted 1 year ago

“HomeSnag were very thorough, their report well produced with photos and explanations when needed. I thought their red, amber, clear system helped with giving an overall idea of what they found and what needed the most work. I also appreciated the findings being in an Excel file as well as pdf so we could organise the findings. After I received the report I sent it to my home builder and they have acted on fixing issues using the report. Very happy with the service and results, made buying and moving into our new home easier and gave us peace of mind going forward. Thank you!”

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Posted 1 year ago

“Would higly recommend. Extremely pleased with the thorough report and photos from Daniel who found 186 items which needed attention, some of which were extremely concerning. Report was forwarded to Builder and Solicitor which gave me professional backing to deal with the problems. Money well spent with HomeSnag and will consider a Reinspection visit from them to confirm things have been attended to correctly. Buying a house is the biggest thing anyone will do and HomeSnag definitely earned their fee.”

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Posted 1 year ago

“Quick and efficient, polite and friendly. Our site manager was very impressed with the snag survey. Only spotted two smaller things that were missed.”

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Posted 1 year ago

“Very professional service”

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Posted 1 year ago

“Dave arrived and was professional and helpful.”

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Posted 1 year ago

“Brilliant, professional and friendly service from Adam, did a great survey picking up so many things we didn't notice and providing a full report with pictures and descriptions that we were able to share with the builder. Thanks Adam!”

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Posted 1 year ago

“Very good service, they did the survey within a week and I got the results for them survey back the very next day. The information is very clear and informative and everyone I spoke with at HomeSnag was helpful and friendly. Would use them again and definitely recommend them. 11/10”

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Posted 1 year ago

“Alex was amazing, very helpful.”

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Posted 1 year ago

“Daniel visited us at the start of January. He was proactive in communicating with us, letting us know when he was going to arrive and what to expect from the snagging survey. He was very thorough and pointed out the more major points, explaining the relevance. The report came through promptly in the following 2 days which we are working through with the developer. Daniel was fantastic and I would recommend HomeSnag to other people buying a new build.”

Helpful Report

Posted 1 year ago

HomeSnag is rated 4.9 based on 512 reviews