HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 512 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and pleasant.”

Helpful Report

Posted 6 years ago

“Engaging HomeSnag was essential in helping us push our developer to complete the work required to the best standard before completion. The report was extremely comprehensive and provided within 24 hours. Alex talked me through some of the main issues immediately after the survey, which I was in turn able to point out quickly to the developer. Alex was very thorough and I would no hesitate to recommend HomeSnag if all snaggers are like Alex.”

Helpful Report

Posted 6 years ago

“I'm so pleased I decided to get a snagging survey through HomeSnag. Anthony turned up on time, explained everything he was going to do and completed a very thorough job. I'm really impressed with the quality of the report produced. The attention to detail is amazing - he's spotted lots of stuff I hadn't. You pay a lot of money for a new build house therefore expect everything to have been completed to a high standard. My snagging report highlighted this has not been the case in all areas.”

Helpful Report

Posted 6 years ago

“Really top-notch service. Had to call a couple of times to get through to book but glad I persisted. Report the chap did was excellent & the 2nd attached report showing all the checks done was very useful because I was not there on the day. Our house is by a private developer so this provides enormous reassurance and highlighted a few fairly major concerns we would have never known about, nor indeed the Site Manager . Keep up the good work.”

Helpful Report

Posted 6 years ago

“Thorough inspection with comprehensive report. I like that photos are used and solutions identified. The report was also sent through very quickly after inspection”

Helpful Report

Posted 6 years ago

“Sam spent nearly 6 hours with us looking at our 4-bed Canterbury style Bovis home. He uncovered 120 defects and produced a very detailed report within 24-hours after attending. The report was passed along to the builders and we started to see the snags being fixed the same day. Thankfully Sam didn’t uncover anything too bad, but it gives us a sense of security about the house and confidence in the build quality. I would recommend this service to anyone who is purchasing a new home.”

Helpful Report

Posted 6 years ago

“Joe was lovely and really helpful.”

Helpful Report

Posted 6 years ago

“The level of service received from Tom at HomeSnag was excellent. He was very knowledgeable and answered every question I had. We had one issue that he was unsure of because is wasn't a normal procedure but he got back to me once clarified within 24 hours. I feel he went above and beyond. With what was discovered and the way it was presented in a professional report I feel the snagging survey was worth every penny. The developer took the report very seriously and has rectified every issue raised. Highly recommended for any new build purchaser.”

Helpful Report

Posted 6 years ago

“Excellent survey and detailed. The hard copy took 2 weeks to reach us!”

Helpful Report

Posted 6 years ago

Hi, sorry to hear the hard-copy didn't reach you for so long. All our customers so far have received it within the 3 day window so I believe there must have been mis-communication to our admin team. Please accept our sincere apologies and we have refunded the £20 for the report. We are otherwise glad you found our survey to be excellent & wish you the very best going forward. Tom - HomeSnag

Posted 6 years ago

“I'm so glad I went with a professional service, as I would have never been able to detect all the issues HomeSnag found. The report was very good and provided my building company with all the required information to fix the issues.”

Helpful Report

Posted 6 years ago

“Excellent service all round”

Helpful Report

Posted 6 years ago

“Brilliant attention to detail, thorough, helpful. Very pleased with the report and the help I was given. Easy to book.”

Helpful Report

Posted 6 years ago

“Very pleasant inspector. Comprehensive survey and clear report received a few hours after completion of the survey.”

Helpful Report

Posted 6 years ago

“Alex has checked our house inside and out, and provided an excellent service. We would never have found 250 snags during one day, and he knew exactly what to look for. Incredible attention to details. Recommend this service to any new build buyers!”

Helpful Report

Posted 6 years ago

“Anthony turned up exactly on time and was efficient and professional throughout”

Helpful Report

Posted 6 years ago

“Very efficient.”

Helpful Report

Posted 6 years ago

“Joe has been very thorough with his inspection and helpful in explaining issues”

Helpful Report

Posted 6 years ago

“Overall great experience. Joe who conducted the survey did an amazing Job and shared with me the final survey report within 48 hours. Would definitely recommend your services”

Helpful Report

Posted 6 years ago

“Very pleased with joe’s report and thoroughness”

Helpful Report

Posted 6 years ago

“Flexible (we had to delay a few times due to completion delays), great communication, professional job done really well, excellent and valuable report at the end of it that you can use to help to get things fixed efficiently. Faultless and worth every penny.”

Helpful Report

Posted 6 years ago

HomeSnag is rated 4.9 based on 512 reviews