HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 512 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, definitely worth the money.”

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Posted 6 years ago

“Tom was friendly professional and thorough. Spent 5 hours looking over the house.”

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Posted 6 years ago

“Absolutely fantastic. Worth every penny. Checked places that I could never reach, and the builder thought I would never be able to. All the faults have been logged with the builder and we await their repairs. And where there were no faults we have peace of mind that everything is ok. Why pay 250k+ for a house and not have it checked. We intend to have it reinspected after the work has been done just to check its been done correctly. Also neighbours have been impressed with the report and are also having a check. 100% satisfied Thank You”

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Posted 6 years ago

“Very happy with the service and report. With such poor standards in the building industry I think having a snagging survey is a must for peace of mind if nothing else.”

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Posted 6 years ago

“Fantastic service and value for money. Excellent professional, yet personal manner. Invaluable findings and evidence based facts.”

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Posted 6 years ago

“Tom, was a consummate professional and a gentleman. Great communication prior to the survey. He took time to explain some of the more sensitive aspects of his observations. The report is concise and comprehensive. The detailed nature of his findings are testament to his specialised skillset. The survey was definitely money well spent. I recommend such a survey without reservation, for they will reveal snags, easily missed by most home buyers.”

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Posted 6 years ago

“Fantastic service. Lee arrived on time after contacting me the night before to let me know when I should expect him. He was courteous, polite and very efficient at his job. A real credit to himself, his company and his profession”

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Posted 6 years ago

“We are delighted with the thoroughness and attention to detail given in the report. Surveyor was punctual and efficient. thermal imaging raised issues that we would have overlooked if we had submitted our own snagging list and lends far more credibility. overall would recommend as service has exceeded our expectations.”

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Posted 6 years ago

“Delighted with your services. We received the report ahead of the promised time and found the information contained in it extremely detailed and most helpful. We would be very happy to recommend your company to anyone looking for a similar service.”

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Posted 6 years ago

“The Homesnag report is thorough, detailed and easy to digest giving you everything you need to understand the quality of the home you're hoping to buy and helping you to pick your battles to exchange. It was such an easy service to order as well, an efficient booking system, quick responses to direct emails and despite the inclement weather ('Beast from the East') Gareth made it to the property on the worst of days.”

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Posted 6 years ago

“Very pleased with the service”

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Posted 6 years ago

“Amazing service, extremely thorough caught lots of snags (123) - didn't expect this much and the level of detail to them. Picked up snags which I would have never known about”

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Posted 6 years ago

“I can't thank Gareth enough for his brilliant work, absolutely great from start to the finish of the service. Good communication before the service, thorough checks during the day, a full report with markings on all pictures received at the same night (55 pages!), and prompt replies to my queries even sent just before the midnight! Absolutely professional and efficient services, and I definitely recommend the service to all - there were many serious faults that we wouldn't have noticed if he hadn't point them out. Thank you Gareth, you are a gem!”

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Posted 6 years ago

“Comprehensive and Reassuring. Tom who visited our new build was very good. Talked us through the process and kept us updated throughout his survey. Whilst no major flaws were identified the peace of mind this brought was priceless. The reports are done to a high standard and covers everything you can think of. As a complete novice to building regs or NHBC thresholds, it was really useful that Tom was able to explain things in simple terms. He even showed me how to use my new heating system! Highly recommended.”

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Posted 6 years ago

“Service was as hoped for, professional and friendly and even got the report over to us quicker than advertised as we had a meeting with the developing the same evening. Couldn't have asked for more.”

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Posted 6 years ago

“Excellent inspection and report. Very helpful.”

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Posted 6 years ago

“The surveyor carried out a very comprehensive survey. It was completed in a professional way. He identified many items I would not have spotted. The report he produced was clear and very professionally presented. Each item was photographed with a clear concise description. Where sockets were not level he photographed the deficiency with a spirit level so the exact detail was given. (No wiggle room for the builder to disagree.) The report was produced quickly & in a format easy to email to the builder. I was very impressed with the whole service. I cannot recommend enough. The whole process was easy, efficient & professional. A difficult job well done. I wish I had discovered this company years ago.”

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Posted 6 years ago

“Very professional and the report with photos are readily understood. The heat loss check for a nominal additional charge is worth it and highly recommended. Will happily return for the service in the future.”

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Posted 6 years ago

“The inspector has been very helpful and has given lots of time to answering questions about the inspection. Really good service and defintely worth the money. I would highly recommend to anyone buying a new build!”

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Posted 6 years ago

“The inspector was punctual, polite, and comprehensive. He explained the snags well and had good advice for new homeowners! Really good overall. Would use again.”

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Posted 6 years ago

HomeSnag is rated 4.9 based on 512 reviews