HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 512 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and very thorough,would recommend any one buying a new build to have one”

Helpful Report

Posted 10 months ago

“I used HomeSnag for the initial snag of my house to help with the seven day inspection checklist. Their report identified over 300 issues which I was able to provide my builder with. They found items I would never have found, including many that were critical. They provided a detailed report, complete with photos of the items, and where appropriate, references to the relevant NHBC standards. Alex, who conducted the inspection also went the extra mile by providing clarifications by email where I couldn’t understand technical details and the builder was being difficult. Naomi & Dina in the office were also very patient with me having to keep postponing the recommended re-snag due to delays by the builder.”

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Posted 11 months ago

“Both Naomi who assisted with my booking and Harrison who carried out the survey were really helpful and efficient. I was unsure on the difference between the surveys which Naomi took me through and Harrison turned around a detailed PCI report super quickly.”

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Posted 1 year ago

“Really impressed with both the detail of the PCI report, the speed in which I received it, and importantly the easy accessibility of the surveyor to clarity any points raised, completely recommended”

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Posted 1 year ago

“I had to move the appointment on 3 occasions due to the house not being ready, and it was done with no fuss whatsoever by Dina. Frazer the inspector had produced a very extensive report, and most of the snags I would never have spotted. Would highly recommend.”

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Posted 1 year ago

“Excellent service and fast response.”

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Posted 1 year ago

“Very professional, answered all my questions in a very clear and detailed way.”

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Posted 1 year ago

“Our Snagger Dominic arrived on time. He was very knowledgeable and guided me throughout his journey. He found many little and some more major snags. Very professional service. Would definitely recommend to anyone purchasing new build home. The report arrived next day as promised!”

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Posted 1 year ago

“Very useful and good service. Easy to book and arrange a appointment! The report provided is very clear and covered all the areas including very minor issues. Will recommend to others!”

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Posted 1 year ago

“From the customer service team, to Harrison who oversaw my New Build PCI report, I am very happy with the service provided from HomeSnag, and would highly reccomend them to anyone looking for a pre or post home move inspection.”

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Posted 1 year ago

“Really easy to book and arrange the inspection, communication throughout and report received wi the in two days.”

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Posted 1 year ago

“Very professional and comprehensive service”

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Posted 1 year ago

“Brilliant service; so thorough. Would definitely use again and recommend to others.”

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Posted 1 year ago

“Adam was thorough, great, enjoyable to speak to and the report generated was very professional and covered key areas as well as things you take for granted and overlook. Thanks guys.”

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Posted 1 year ago

“They are very nice and very efficient. I’ve got the report in the same day with the inspection.”

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Posted 1 year ago

“Detailed more than expected Professional beyond expectations Harrison is brilliant”

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Posted 1 year ago

“Lee was fantastic and we got a very comprehensive snagging survey after moving in. Lee was very friendly and explained some of the findings to us as well as some general questions we had about our new build which was above and beyond what was required. The survey itself was laid out in an easy to read format and explained everything well. We are glad we had it done and would happily recommend HomeSnag.”

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Posted 1 year ago

“The report is detail and has given professional views.”

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Posted 1 year ago

“Well structured report, and great communication and explanations from the danger involved - thanks Frazer!”

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Posted 1 year ago

“The employee who was originally arranged was sick and could not arrive on the same day, but the company in your place quickly arranged another employee to come. There are only a few imperfections, so I wasted my two mornings. In the end, I also gave it to me A discount is rewarded.”

Helpful Report

Posted 1 year ago

HomeSnag is rated 4.9 based on 512 reviews